Operations Executive

2 weeks ago


Bengaluru Karnataka, India East Wing Tourism and Travel Full time

**Job Title**:Operations Executive

**Company**:East Wing Travel

**Location**:Bangalore, India

**About East Wing Travel: East Wing Travel is a distinguished travel agency headquartered in Dubai, conveniently located near the iconic Burj Khalifa. Renowned as a premier Destination Management Company (DMC), we specialize in curating exceptional travel experiences in Dubai, Abu Dhabi, Jordan, Uzbekistan, Turkey, Sri Lanka, and the Maldives. Our commitment lies in providing bespoke services, innovative solutions, and unforgettable journeys, ensuring that each trip is an extraordinary adventure tailored to our clients' desires.**

**Position Overview**: We are currently seeking dynamic and proactive Operations Executives to join our team at the Bangalore office. The Operations Executive will play a crucial role in ensuring the smooth execution of travel operations, maintaining high standards of service quality, and fostering positive relationships with clients and partners.

**Key Responsibilities**:

- Coordinate and manage all aspects of travel operations, including bookings, reservations, and logistics.
- Liaise with clients, suppliers, and partners to ensure timely and accurate delivery of services.
- Handle inquiries and aid clients regarding travel arrangements, itineraries, and other related queries.
- Monitor and update travel databases, records, and systems to ensure accuracy and efficiency.
- Prepare and distribute travel documentation, including tickets, vouchers, and itineraries.
- Address any issues or concerns that may arise during travel, providing swift and effective solutions.
- Collaborate with team members to optimize processes, improve service delivery, and enhance customer satisfaction.
- Stay updated on industry trends, regulations, and best practices to continuously improve operational performance.

**Requirements**:

- Bachelor's degree or equivalent in a relevant field.
- Proven experience in travel operations or a related role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in English and the local language (Kannada).
- Ability to work independently and as part of a international/domestic team.
- Proactive mindset with a customer-centric approach.
- Bonus points for proficiency in additional languages, especially Hindi.

**Why Join Us**:

- Opportunity to work with a leading travel agency and contribute to creating unforgettable experiences for our clients.
- Dynamic and collaborative work environment that fosters personal and professional growth.
- Competitive salary and benefits package.
- Exciting opportunities for career advancement and development.

**East Wing Travel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

**Salary**: ₹11,566.84 - ₹40,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 8606650096

Application Deadline: 25/05/2024
Expected Start Date: 01/04/2024


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