Supervisor - Dflt Ser

3 weeks ago

Bengaluru, India Moder Solutions Full time

**Supervisor - DFLT SER**:
Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India
- Department- Default Servicing- Job posted on- Jun 7, 2023- Employment type- Full Time- ** SLA Compliance: Monitors daily inflow and conducts daily huddles to prioritize the day’s work**:

- ** Process Compliance: Ensures agents are following the most updated SOP**:

- ** Client Interaction: Promptly responds to all queries and escalations from client partners**:

- ** Knowledge Management: Ensures all his agents completes all mandatory and process specific courses timely**:

- ** Operations: Identifies training needs of his team and coached bottom performers**:

- ** Quality Planning: Reviews quality scores for the agents and provides plan on Quality control and assurance and improvement at process level to meet the SLA targets.**:

- ** Performance Reviews: Prepares monthly scorecard of the agents to track SLA targets of each team members and conduct one on one meeting basis the performance**:

- ** Lead the governance calls with clients and internal stake holders to review process performance**:

- ** Plan for resource utilization and capacity planning

  • Supervisor - Dflt Ser

    1 month ago

    Bengaluru, India Moder Solutions Full time

    **Supervisor - DFLT SER**: Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India - Department- Default Servicing- Job posted on- May 21, 2023- Employment type- Full Time**Process Management, people Management, Compliance management

  • Associate - Dflt Ser dflt Ser

    1 month ago

    Bengaluru, India Moder Solutions Full time

    **Associate - DFLT SER_DFLT SER**: Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India - Department- Default Servicing- Job posted on- May 24, 2023- Employment type- Full Time**Associate/Analyst - Processor** **About Us** Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward...

  • Supervisor - Dflt Ser

    1 month ago

    Bengaluru, India Moder Solutions Full time

    **Supervisor - DFLT SER**: Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India - Department- Default Servicing- Job posted on- Jul 18, 2023- Employment type- Full Time**Supervisor** **About Us** Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company...

  • Supervisor - Dflt Ser

    4 weeks ago

    Marathahalli, Bengaluru, Karnataka, India Moder Solutions Full time

    **Supervisor - DFLT SER**: Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India - Department- Default Servicing- Job posted on- Jul 25, 2023- Employment type- Full Time**Supervisor** **About Us** Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company...

  • Associate - Dflt Ser

    1 month ago

    Bengaluru, India Moder Solutions Full time

    **Associate - DFLT SER**: Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India - Department- Default Servicing- Job posted on- Jul 18, 2023- Employment type- Full Time**Associate/Analyst - Processor** **About Us** Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing...

  • Associate - Dflt Ser

    4 weeks ago

    Marathahalli, Bengaluru, Karnataka, India Moder Solutions Full time

    **Associate - DFLT SER**: Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India - Department- Default Servicing- Job posted on- Jul 25, 2023- Employment type- Full Time**Associate/Analyst - Processor** **About Us** Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing...

  • Associate - Dflt Ser

    1 month ago

    Bengaluru, India Moder Solutions Full time

    **Associate - DFLT SER**: Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India - Department- Default Servicing- Job posted on- May 28, 2023- Employment type- Full Time**Associate/Analyst - Processor** **About Us** Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing...

  • Associate - Dflt Ser

    1 month ago

    Bengaluru, Karnataka, India Moder Solutions Full time

    Department - Default Servicing - Job posted on - Mar 26, 2024 - Employee Type - Full Time - Experience range (Years) - 1 year - 5 years **Associate/Analyst - Processor** **About Us** Archwell was born in 2015 with a mission to be a constant and trusted partner, helping business adapt, evolve & thrive in every market environment. Digital disruption is all...