Csa (Customer Service Associate)
6 days ago
Requirements for Sutherland Global Services (Airoli).
**Job Description**:
1. Location: Airoli
2. Handling Inbound calls (US Customer Service)
3. Need to Handle Ecommerce Related Queries
4. Designation: CSA
5. Excellent communication skills needed
6. HSC/ Graduate Fresher or with Minimum 6 Months of Customer Service Experience.
7. Shift Timing 24*7 rotational shift
8. Week off-2 Rotational week off between Monday till Sunday
9. Salary - fresher -18,000 in hand + 2750 incentive
Experienced
- 23000 in hand + 2750 Incentives.
10. Strict background verification for all Employment and Educations documents.
11. Rounds of Interviews: HR, Ops, Berlitz(VnA), Typing-25/85,.
12. Transport Boundaries: Kalyan to Thane, Thane to Panvel, Panvel to Kurla, Thane to Sion, Andheri to Virar.
**Job Types**: Full-time, Fresher
**Salary**: Up to ₹23,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9920914622
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