Oracle Database Administrator

3 weeks ago

Bengaluru Karnataka, India Oracle Full time

Installing and Configuring OMS (Oracle Management Server), Management Agents
OMS and Agent Upgrade & Patching
Discovering Database Targets and other Oracle Targets
Well versed with EM Console Features
Troubleshooting OMS and Agent startup and agent unreachable issues
Troubleshooting EM Performance
Using Blackouts
Using EM Console on day-to-day basis for Database Management & Monitoring activities
Operating system knowledge
Programming in C, Java, Perl, SQL/PL-SQL
Good understanding of Support and Oracle diagnostics tool sets
Oracle Database
Application Server/Weblogic Server

The main role of a Support engineer is to fix complex problems
requiring high level of technical expertise and product knowledge
- Works directly with customers
- Participate in weekend rotation and shifts
- Participates in initiatives that improve overall product and documentation quality
- Participates in product/platform testing
- Drives improvements in product quality
- Participates in Beta programs
- Serves as Situation Manager on highly sensitive proactive and reactive
Customer issues
- Consults with Management in directing resolution of critical Customer situations
- Consults with Customers on complex use of Oracle products
- Achieves knowledge transfer with teammates through: Development and Delivery of Formal Team
- Conducts training sessions, Formal Mentoring, Creation/Review of Knowledge
Repository Articles
- Promotes the technical and professional development of others, i.e. mentoring others
- Analyzes work load, determines best practices and implements changes to
improve efficiency
- Proactively contribute to growing the team's efficiency by sharing
knowledge, providing feedback about best practices, writing tools / utilities

QUALIFICATIONS:
Technical degree i.e. BS Computer Science/Management Information
Systems/Science/Engineering/Math/Physics/Chemistry or proven professional and technical experience. Excellent English Language skills.

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