Bpo Trainer
2 weeks ago
Be the point of contact to maintain all the process changes, process documents and later train the teams on any changes.
- Develop, Tweak and Maintain training procedure manuals, training content and guides, and course materials.
- Conduct In-house Workshops, Co-ordinate with External Trainers to help the teams learn what is required for their role.
- Collate the training results and documentation of the same to present to the senior management weekly/monthly.
- Ongoing call listening sessions with the teams and providing feedback to help them get from 70% or lesser to 90%+.
**Job Type**: Contractual / Temporary
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma (preferred)
**Experience**:
- Teaching: 1 year (preferred)
- total work: 3 years (preferred)
**Language**:
- English (preferred)