International Voice Process
6 months ago
**Designation:
- International Voice Process (BPO)**
**Job Location:
- Mohali, Punjab**
As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling,
you will be responsible for delivering outstanding customer service to customers in the United States
and also selling products and services to increase revenue. You will be the first point of contact for
customers who call in with inquiries, and your primary goal will be to ensure that their needs are
addressed, their questions are answered, and their interest in purchasing products and services is
captured.
Key Responsibilities:
- Answering incoming calls from customers in a professional and courteous manner.
- Listening actively to customers and asking probing questions to fully understand their needs
and concerns.
- Providing accurate and timely information to customers about products and services,
pricing, and promotions, while actively seeking opportunities to upsell.
- Handling customer objections and concerns with empathy and professionalism, and working
to address them to close the sale.
- Documenting all customer interactions and details of inquiries, issues, and sales in the
company's CRM system.
- Maintaining a high level of knowledge about the company's products and services, as well as
industry trends and best practices.
**Requirements**:
**verbal and written communication skills in English.**
- Previous experience in a customer service and sales role, preferably in a call center
environment.
- Strong problem-solving skills and the ability to think on your feet.
- Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
- Familiarity with basic computer skills and knowledge of CRM systems.
**Education**:
- High school diploma or equivalent required.
- Bachelor's degree in any field is preferred.
**Job Types**: Full-time, Permanent, Fresher
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
- Weekend availability
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Mohali, Punjab (required)
Work Location: In person
**Speak with the employer**
+91 8968416455
-
Voice Process
6 months ago
Mohali, India Right on Voice Full timeJob -voice process Qualification -graduate and undergraduate **Job Types**: Full-time, Permanent, Fresher **Salary**: Up to ₹17,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Rotational shift Work Location: In person **Speak with the employer** +91 8755218222
-
International Voice Process
6 months ago
Mohali, India KVC CONSULTANTS Full timeWe are hiring for an International Voice process in Mohali***: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their...
-
International Voice Process
6 months ago
Mohali, India KVC CONSULTANTS Full timeWe are hiring for an International Voice process in Mohali***: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their...
-
International Voice Process
6 months ago
Mohali, India Kalp Solutions Full time**Urgent Hiring For International Voice Process** **Eligibility Criteria** Process: International Voice/Non-Voice Process Education: 12th Pass or Graduate Experience: Freshers or 1-2 years experienced Skills: must be excellent verbal and written communication in English **Salary**: 14K to 33K CTC Notice Period: Immediate Joiners Shift: 24/7 **Job...
-
International Voice Process
6 months ago
Mohali, India Brain Star Technologies Full time**Brain Star Technologies hiring For international Voice Process,** Should be Fluent in English (Read, Write, Speak) for International Process Experience in outbound voice process would be preferred **Freshers can apply** **Shift**: Only USA **Experience**: 0-1 Year **Shift timing**:7.30 pm to 4.30 am - **Excellent communication skills**: - **Night...
-
International Voice Process
6 months ago
Mohali, India Kalp solutions Full timeWe are hiring for the post of International voice/ Non-voice process Education: 12 pass or graduate Experience: Freshers or 1-2years of experienced Skills: good communication in english **Salary**: 15k to 33k ctc Notice period: immediate joiners Interview process: face to face Shift: 24/7 Location: chandigarh, mohali Further information Contact me:...
-
International Voice Process
6 months ago
Mohali, India Arm of india Full timeProfile - International Voice Process Location - Mohali, Punjab Salary - Upto 35k Excellent Communication Skills Freshers also can apply **Salary**: ₹10,000.00 - ₹35,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In person
-
International Voice Process
6 months ago
Mohali, Punjab, India Brain Star Technologies Full time**Brain Star Technologies hiring For international Voice Process,** Should be Fluent in English (Read, Write, Speak) for International Process Experience in outbound voice process would be preferred. **Shift**: Only USA **Experience**: Atleast 1 Year **Shift timing**:7.30 pm to 4.30 - **Excellent communication skills**: - **Night Shift**: - **Work from...
-
Voice Process Executive
6 months ago
Mohali, India Nexus pro services Full timeWe are hiring a customer care executive - International Process (Australian Process) for Jaipur Location. Experienced Required - 1 year with International BPO Qualification - Minimum Gradute Location - Mansarovar - Jaipur **Job Type**: Permanent **Salary**: ₹20,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance - Provident...
-
International Voice Process
1 week ago
Mohali, Punjab, India Leads 2 Business Solutions Pvt. Ltd. Full timeUrgent opening for international and technical process Qualification - Graduate and undergraduate Rotational shift Only Excellent communication is preferred Freshers can also apply Voice and chat, technical support, and all processes are there. Pay: ₹10,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational...
-
International Voice Process
6 months ago
Mohali, Punjab, India eHire Tech Services Full timeHIRING for **International voice/ Non - voice process** Location - Chandigarh & Mohali Shift Timings - Night Shifts Specialism - KPO Salary - 23000 per month. Cab facility is available in Night Shifts. **Roles and Responsibilities**: Providing accurate and helpful information to customers. Troubleshooting and resolving customer issues. Ensuring...
-
Voice Process-international
6 months ago
Mohali, Punjab, India Precision Merge Full timeWe are hiring Customer Care Executives (International & Domestic Processes) in Mohali. Education: - 12th to Any Graduate Age: - 18 to 35 Years Night and Day shift 5 or 6 days working Cab Facility Job Responsibilities To Handle International Clients (Voice & Chat) To resolve customer inquiries. To Maintain the database in the System. **Job...
-
International Voice Process
3 months ago
Mohali, Punjab, India BSCJ Enterprises Full timeHiring For International Voice Process Freshers and Experienced Both Can Apply. Needed Graduation In Any Stream. **Salary - 20,100 CTC+ 3000 Night Shift Allowance** Required Excellent Comm. Skills, Excellent Writing & Verbal Comm. Skills, Good knowledge of BPO Cab Facility is available 5 Days working **Need Recent Pass-out From Current year to last 3...
-
International Voice Process
6 months ago
Mohali, India Finndit Full time_**Greetings,**_ **Job Title: Sales Executive (US Voice Process)** Experience - 1-5 Years Eligibility: Graduates/ Post Grads can apply. Shift: Evening shift Time: 3:00 pm - 9:00 pm - **Job Summary**:_ - **Responsibilities and Duties**:_ - Conduct outbound sales calls to potential clients in the United States, promoting IT products and services. -...
-
International Voice Process
1 month ago
Mohali, Punjab, India TECH SOFT SOLUTIONS Full time**Key Responsibilities**: - Respond to customer inquiries and provide effective solutions via phone. - Maintain a high level of professionalism and foster customer satisfaction. - Accurately log call details and manage customer accounts within CRM systems. - Resolve customer issues and escalate complex queries as needed. - Adhere to call handling metrics...
-
International Process Voice/chat
6 months ago
Mohali, India BSCJ Enterprises Full timeHiring For International Voice/Chat Process Salary : 20100 CTC +3,000 Night Shift Allowance Location :Mohali/Chandigarh Rotational Shifts ,Work from office 5 days working Min Qualification Required Any Graduate Excellent Verbal/Written Communication Skills **Benefits**: Cab Facility available in tricity Call/Whatpps: 8360268524 Aman HR BSCJ...
-
Us International Voice Process
6 months ago
Mohali, India Baba Shri Chand Ji Enterprises Full time**Hiring for International Voice Process with below mentioned required details***: - Designation - Analyst (Customer Operations)** **- 20,000 CTC + Additional night shift allowance up to 3000/-** **- 5 days working with any two consecutive week off/ 9hrs working** **- Job Location: Mohali / Chandigarh** **- Work from Office (Flexible to work in 24x7...
-
International Voice Process
1 month ago
Mohali, Punjab, India Trycyfer technologies Full time**Job description** Greetings !!! **Job Title: Voice Process Associate (International) - Female** **Shift**: Day Shift **Job Type**: Full-time **Sector**: IT Company **Location**: Mohali 8B **Key Responsibilities**: - Handle inbound and outbound calls in a professional manner. - Provide accurate information to customers as per the company guidelines. -...
-
International Voice Process
1 month ago
Mohali, Punjab, India Finndit Full timeGreetings !!! **Job Title: Voice Process Associate (International) - Female** **Shift**: Day Shift **Job Type**: Full-time **Sector**: IT Company **Location**: Mohali 8B **Key Responsibilities**: - Handle inbound and outbound calls in a professional manner. - Provide accurate information to customers as per the company guidelines. - Ensure all customer...
-
International Voice Process Support bpo
6 months ago
Mohali, India Maa Ganga Travels Full time**Call 9646969705 for more information and interview appointment..** **Urgent hiring for Customer support process for international BPO for both Voice & Non voice process for Mohali location** Sitting profile,No field work..no sales only customer service profile.. Male female both required, Fresher & experienced both required.. **for more information &...