Call Center Executive
3 weeks ago
Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
**Requirements**:
- At least +2/Senior Secondary or equivalent Diploma is required
- Strong computer skills
- Excellent interpersonal English communication skills
- High level of professionalism
- Must be available to work some holidays and weekends
- Strong problem solving abilities
**Job Type**: Fresher
**Salary**: ₹14,000.00 - ₹27,000.00 per month
**Benefits**:
- Commuter assistance
Schedule:
- Rotational shift
- Weekend availability
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
**Speak with the employer**
+91-XXXXXXXXXX
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