Guest Service Associate- Front Office

2 weeks ago


Mumbai, India NOVOTEL Full time

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:

- The Guest Service Associate
- Front Office is responsible and accountable for all operations in relation to the Guest Relations section whilst on duty.
- All duties and tasks performed are to be procedurally correct, timely and consistently, effective and efficient work practices and guest service standards, that the guests’ first and last impressions of the hotel are lasting ones of genuine warmth and friendliness and of high standards.
- Liaise with different departments for smooth and coordinated work.
- Ensure to interact with the guests & enable the team to understand guest requirements.
- To ensure that all guests of the hotel are checked in and checked out in an efficient, yet warm and friendly manner.
- To ensure that all guests are provided with concise information concerning the services and facilities provided by the hotel.

**Qualifications**:
Bachelors Degree in Hospitality Studies or Diploma

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.



  • Mumbai, India Accor Full time

    Company Description Job Description The Guest Service Associate- Front Office is responsible and accountable for all operations in relation to the Guest Relations section whilst on duty.  All duties and tasks performed are to be procedurally correct, timely and consistently, effective and efficient work practices and guest service standards, that the...


  • Mumbai, India AccorHotel Full time

    Job DescriptionThe Guest Service Associate- Front Office is responsible and accountable for all operations in relation to the Guest Relations section whilst on duty. All duties and tasks performed are to be procedurally correct, timely and consistently, effective and efficient work practices and guest service standards, that the guests’ first and last...


  • Mumbai, India MoSahay Associate Full time

    Job Title: Guest Service Associate Company: PVR INOX Cinema Hall Location: MUMBAI(E) **Salary**: Freshers with Normal Graduation - 20,000 INR per month Freshers with Hotel Management Background - 22,000 INR per month Job Summary: As a Guest Service Associate at INOX Cinema Hall, you will play a crucial role in providing exceptional guest experiences...


  • Juhu, Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest Relationship Associate Exp: - Hotel management (Fresher) salary: 18k-20k A professional responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments. Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift - Monday to Friday **Experience**: - total...


  • Mumbai, Maharashtra, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24037957 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and...


  • mumbai, India Accor Full time

    Company DescriptionJob Description Main Duties: Administration Liaise with different departments for smooth and co-ordinated work. Should ensure that the team members are adhering to the Human Resource policies. Customer Service Provide effective support to the team to enable them to provide effective and efficient services. Respond to...


  • Mumbai, India Accor Full time

    Company Description Job Description Main Duties: Administration Liaise with different departments for smooth and co-ordinated work. Should ensure that the team members are adhering to the Human Resource policies. Customer Service Provide effective support to the team to enable them to provide effective and efficient services. Respond to...


  • Mumbai, India The Byke Delotel Full time

    Hotel Management graduate preferred. - Takes care of the front desk operation including guest registration, room assignment and check-out procedures. - Oversee and supervises guest arrivalsand departureswith the front office executive and duty managers. - Co-ordinatingthe operation, you will also ensure that all guests experience a fantastic stay. - Provide...


  • Mumbai, India Mosahay Full time

    **Guest Service Associate** Are you passionate about movies and customer service? Do you want to join a dynamic and fun team at one of the leading cinema chains in India? If yes, then we have an exciting opportunity for you! INOX Cinema Hall is looking for Guest Service Associates to join our team at our MUMBAI(E) location. As a Guest Service Associate,...


  • Mumbai, India Accor Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • mumbai, India Accor Full time

    Company Description Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Navi Mumbai, India The Byke Hotels & Resorts Full time

    Hotel Management graduate preferred. - Takes care of the front desk operation including guest registration, room assignment and check-out procedures. - Oversee and supervises guest arrivalsand departureswith the front office executive and duty managers. - Co-ordinatingthe operation, you will also ensure that all guests experience a fantastic stay.Provide...


  • mumbai, India Kezan consulting Full time

    Overview: The FrontOffice Associate plays a crucial role as the first point of contactfor guests serving as the face of the organization. This positionis integral to providing exceptional customer service and ensuringsmooth operations within the front office area. The Front OfficeAssociate contributes to the overall guest experience byefficiently managing...


  • Mumbai, Maharashtra, India Novotel Full time

    Job Requirements Job Title: Guest Service Associate - HousekeepingCompany Name: Novotel Mumbai Juhu BeachLocation: Mumbai, MaharashtraSalary: Competitive (per month)Employment Type: Regular / PermanentJob Description:Join the Novotel Mumbai Juhu Beach team as a Guest Service Associate in the Housekeeping department If you're a service-focused individual with...


  • Andheri West, Mumbai, Maharashtra, India Shott Amusement Limited Full time

    **Guest Service Associate** **Designation**:Guest Service Associate **Mini. Education Required** - Bachelors or Diploma in Hospitality **Job Timings** - Rotational Shifts **Other Employment Benefits**: - Incentive - 22 Days paid Casual Leave after probation period - Public Holiday double wages - General & Covid - 19 Mediclaim - Child Education...


  • Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24017666 **Job Category** Rooms & Guest Services Operations **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...


  • Mumbai, India Hotel Jewel Of Chembur Full time

    Greets, registers, and assigns rooms to guests. - Issues room key to guest. - Responsible for proper key control and other security measures. - Answers telephone in absence of telephone operator. - Transmits and receives telephone messages and sets up guests’ wake-up calls. - Date stamps, sorts, and racks incoming mail and messages. - Answers inquiries...


  • Turbhe, Mumbai, Maharashtra, India reccon Full time

    **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...


  • Mumbai, India AccorHotel Full time

    Job DescriptionOperational Ensure the Guest Service operates successfully and are individually profitable in accordance with the standard of the hotelEnsure that all rooms are pre-blocked accordingly to arrival time and housekeeping is informedWork closely with Housekeeping and Engineering Department to ensure that rooms are blocked accordingly for...