Process Controller

3 months ago


Beck Bagan Kolkata West Bengal, India Transways Agents Ltd Full time

**Job Summary**:
The Process Controller is responsible for overseeing and optimizing various business processes within the real estate company. This role focuses on ensuring that all operational procedures are executed efficiently, accurately, and in compliance with company standards and industry regulations. The Process Controller will work closely with different departments to identify areas for improvement, implement process enhancements, and ensure consistency across all real estate transactions and projects.

**Key Responsibilities**:

- **Process Monitoring and Optimization**:

- Support in the design of SOP’s and process flows
- Oversee day-to-day operations to ensure all processes are followed as per standard operating procedures (SOPs).
- Monitor key performance indicators (KPIs) and metrics to track the effectiveness of processes.
- Identify bottlenecks or inefficiencies in workflows and recommend solutions for improvement.
- Implement process changes and improvements, ensuring mínimal disruption to ongoing operations.
- Support in process automation
- **Documentation and Reporting**:

- Maintain accurate and up-to-date documentation of all processes and procedures.
- Prepare and present reports on process performance to senior management.
- Document and report any deviations from the standard processes and the corrective actions taken.
- **Cross-Departmental Collaboration**:

- Collaborate with other departments such as Sales, Finance, Legal, and Project Management to ensure seamless process integration.
- Provide training and guidance to staff on new processes and procedures.
- Serve as the point of contact for process-related queries and issues.
- **Continuous Improvement**:

- Drive continuous improvement initiatives across the organization to enhance efficiency and quality.
- Stay updated with industry trends and best practices to ensure the company’s processes remain competitive.
- Lead or participate in process improvement projects, including the implementation of new technologies or software.

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Experience**:

- process management or a similar role: 3 years (preferred)

Work Location: In person


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