Client Insights and Analytics

4 months ago

Mumbai Maharashtra, India MSCI Inc Full time

Job Description - Client Insights and Analytics (2400011P)
- Job Number: 2400011P
Requisition Title : Client Insights and Analytics

**Description**:

**Your team responsibilities**

The Associate, Client Insight & Analytics will support the development of dashboards that help empower stakeholders to make informed business decisions based on data. The role will have responsibility for liaising with stakeholders and other members of the client insight & analytics team to understand their needs, and build solutions that help them answer key business questions on an ongoing basis. The Associate will also bring their own strong logical reasoning and analytics skills to their work, consulting with stakeholders to ensure they are asking the best questions possible to improve business results.

**What we offer you**
- At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
- Wherever you are located you will find transparent compensation schemes and employee benefits that can help ensure your financial security and health. While they vary by different locations, we offer a broad range of benefits that are part of the value you receive as an MSCI employee.
- Our flexible ways of working will allow you to maximize your potential, and we will empower you with the trust, accountability, and advanced technology to perform at your very best.
- You’ll find a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our ‘Here For You’ Employee Assistance Program is available for our employees globally, providing confidential emotional support, financial and legal advice free of charge.

**Your key responsibilities**
- Perform quality control checks and validation on critical data sets
- Diagnose and help resolve data-related issues
- Monitor data flows & tracking across marketing platforms and touchpoints, CRM, web analytics, and advertising platforms to identify and address any inconsistencies.
- Responding to the needs of internal stakeholders and senior members of the Client Insight & Analytics team, develop and maintain visually appealing and insightful Power BI dashboards and analytic frameworks to support business decision making
- As needed, pull lists to support campaign development and handle other ad hoc requests
- Proactively recommend ideas to improve the accuracy and efficiency of our client data as well as ideas to analyze results to better support the business.

***

**Your skills and experience that will help you excel**
- Must have strong skills in SQL: Ability to write and understand SQL queries for data extraction and manipulation
- Must have strong skills in Power BI: Ability to create and manage clear visualizations, dashboards, and reports using design principles in Power BI
- Ability to analyze and validate data for accuracy, completeness, and consistency
- Proficiency in diagnosing and resolving data-related issues, with a methodical approach to problem-solving
- Ability to think critically about data, identifying potential issues and opportunities for optimization
- Strong analytical reasoning skills; Ability to communicate effectively verbally and in written form with stakeholders and collaborators.
- Project & stakeholder management skills
- Self starter and able to manage multiple tasks and projects efficiently, meeting deadlines in a fast-paced environment
- Interest in learning new tools, technologies, and methodologies

**How we’ll support you**
- Our culture of high performance and innovation relies on our people sharing their knowledge and lifting each other up. You’ll be surrounded by a collaborative, global network of talented colleagues who will support and inspire you to do the best work of your career.
- We believe new and challenging experiences drive personal growth and innovation. With the right challenges, encouragement, and development support you can shape your own career experience. Career paths are multi-directional, and we encourage and support internal mobility to help you identify new opportunities to progress and take control of your future.
- As a new joiner you’ll be enrolled on our Global Orientation interactive learning experience to set you up for success.
- At MSCI we act in ways that encourage respect for all voices, ensuring that everyone can be themselves and feel like they are a part of the company. We are intentional about ensuring that everyone is treated fairly and supported with equal opportunities to succeed.
- We have eight MSCI Employee Resource Groups: All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola MSCI, Pride & Allies, Wo

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