Expert Team Member I2c

4 weeks ago

Pune, India AkzoNobel Full time

**Date**:Jan 11, 2023

**Location**: Pune, IN

**Company**:AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

**Job Purpose**:
To improve cash-flow, facilitate sales growth, diminish days of arrear and minimize bad debts

Key objectives of the job are:

- Being a valued business partner to AkzoNobel BU’s by delivering solid and strong Collections Management to facilitate their business growth ambitions while timely collection the outstanding overdue balances.
- Sharing best Collections Management practices within AkzoNobel.
- Collections management, effectively prioritize the collection of the portfolio to ensure timely and professional collection of aged overdue balances.
- Flagging dispute in the system and fill in the most complete description of the dispute that is preventing the customer from making payment.
- To provide consistent and qualitative information on overdue balances and other (structural) issue impacting collection efficiency.
- Customer Master Data maintenance, making sure that gaps and errors are escalated and corrected.
- Issues associate with the cash management and resolve the same

**Key Accountabilities**:
**Stakeholder management**
- Inform management of collections and credit issues & work closely with internal BU's-Customer Service, Sales and Infosys teams to resolve credit and billing issues.
- Pro-actively inform management of issues that will impact the top line or bottom line performance.

**Execution of activities**
- Daily reporting of the overdue number and should have good knowledge of the BI & SAP
- Adherence on the calling roster
- Tracking the collection plan received and regular monitoring the same
- Regular calls with the business team and update on the collection progress and issues if any faced by the team
- Monthly working for the provision and reconciliation with the GL
- Closely working with the sales/customer for the order release during the overdue
- Sharing the input to the credit team on the sticky customer and customer who are delaying the payment to have the proper credit limit

**Experience**:
**Essential Experience**
- 5+ years finance and/or Collections experience.
- Experience with working in matrix organization.
- Working within a multicultural environment.
- Experience in AkzoNobel O2C tools (e.g. SAP, FSCM,, EBS).
- Experience of working as business partner with management.
- Experience in execution of standard processes.
- Able to set priorities and work independently.

**Desirable Experience**
- Full order to cash end to end process knowledge and experience.
- Business knowledge.
- Negotiation skills
- Language skills (English essential).
- Experience in sales/customer focused commercial role.

**Knowledge/Skills**
- Minimum English spoken and written.
- Excellent communication, networking and presentation skills.
- Commercial focus and balanced decision making.

**Education**:
**Education/Certificates/Licenses/Registration required**
- Degree level or equivalent (experience).

**Desirable**
- Bachelor’s degree.

**Competencies**:

- Accepting Direction- Accepting Responsibility- Acquiring InformationTo access our Transparency in Coverage health plan data, click here.

Requisition ID: 27822

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