Customer Support Associate

3 weeks ago

Madgaon, India The Technology Maker Full time

**Females preferred ONLY**
**SHIFT BASED**
**PICKUP AND DROP FACILITY AVAILABLE UPTO 10 KM**
**COMPANY ACCOMMODATION AVAILABLE FOR GOANS AND NON GOANS**

Customer support, also known as customer service, refers to the assistance and help provided by a business or organization to its customers before, during, and after a purchase or transaction. The goal of customer support is to ensure customer satisfaction, address inquiries, resolve issues, and build positive relationships between the customer and the company.

Effective customer support involves a range of activities and channels to interact with customers, including:

- **I**_nquiries and Information:_
- _Order Assistance: Technical Support:_
- _Complaint Resolution:_
- _Feedback Collection:_
- _Live Chat and Messaging:_
- _Phone Support:_
- _Social Media Support:_
- _Self-Service Resources:_
- _Training and Onboarding:_
- _Communication Skills: Empathy:_
- _Problem-Solving Abilities:_
- _Product Knowledge:_
- _Patience and Calmness:_
- _Time Management:_
- _Adaptability: Conflict Resolution:_
- _**FEMALES ONLY**_

Customer support plays a vital role in building customer loyalty, repeat business, and a positive brand image. By providing exceptional customer service, businesses can differentiate themselves from competitors and create long-lasting relationships with their customers.

Schedule:

- Night shift
- Rotational shift

Work Location: In person

  • Customer Support Associate

    4 weeks ago

    Madgaon, India The Technology Maker Full time

    Customer support, also known as customer service, refers to the assistance and help provided by a business or organization to its customers before, during, and after a purchase or transaction. The goal of customer support is to ensure customer satisfaction, address inquiries, resolve issues, and build positive relationships between the customer and the...

  • Customer Support Associate

    1 week ago

    Madgaon, India The Technology Maker Full time

    Job Description: Are you a female professional seeking a dynamic role that combines language skills with customer service excellence? Look no further! We're hiring Multilingual Customer Support Representatives to join our team. Freshers are welcomed to apply! As a Multilingual Customer Support Representative, you will: - Provide exceptional customer...

  • Legal Associate

    1 month ago

    Madgaon, India Legawise Full time

    **Job Overview**: We are looking for a reliable and knowledgeable Legal Associate to be a part of our firm. You will be primarily responsible for providing legal assistance to clients as and when required. Besides, you should be able to conduct thorough research and perform in-depth analysis on legal questions. You should also be able to review and help...

  • Telesales Associate

    1 month ago

    Madgaon, India The Baywatch Resort, Goa Full time

    Responsibilities: - Contact potential or existing customers to inform them about a product or service using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Direct prospects to the field sales team when needed - Enter and update customer information in the database - Take and...

  • SOC Analyst L1

    5 days ago

    Madgaon, India CodeMax IT Solutions Pvt Ltd Full time

    Jobresponsibilities:Monitorand analyze logs and alerts from a variety of differenttechnologies across multiple platforms to identify and triagesecurity incidents affecting thecustomers.Provide Incident Response (IR)support for the incidents and alertsreported.Use security tools and technologiesto analyze potential threats to determine the impact scope...