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Telecaller

4 months ago

Pune, India Collin IT Solution Full time

A telecaller is a customer service representative who makes outgoing calls to customers and potential customers to promote a product or service, take orders, or provide information. Here is a general job description for a telecaller:
**Duties and Responsibilities**:
Making outbound calls to potential and existing customers to promote products or services.

Answering customer questions and providing information about products and services.

Taking orders and processing payments over the phone.

Building and maintaining a positive relationship with customers.

Keeping accurate records of calls and customer information.

Identifying and resolving customer complaints.

Achieving weekly and monthly sales targets.

Participating in team meetings and training sessions.

**Requirements**:
Strong communication and interpersonal skills in **ENGLISH**.

Previous experience in a telecalling or customer service role.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Excellent listening and problem-solving skills.

Ability to work flexible hours, including evenings and weekends.

High school diploma or equivalent.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Pune - 411014, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7841857926