Semi Voice Process
3 months ago
We are Hiring
Designation : Business Associate
Process : Semi Voice / Chat Process
Qualification : Any Arts & Science / Engineering / Post Graduates
Skills Required : Good English communication
Shift Timings : General Day Shifts (Rotational Week off)
Interview Process : HR Round +Ops interview + AMCAT Online Test + Client round
Salary Range : Monthly take home salary 14000/
- Location : Karapakkam, Chennai.
Roles and Responsibilities:
Utilizing the computer system to look up for compatible parts as per customer requirement.
Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner.
Effectively communicating product features, benefits, and warranty policy information to the customers.
Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer
Ensure that urgent customer issues are resolved in the most timely and effective manner possible
Handle various tasks or projects with changing priorities
Successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concern.
**Job Types**: Full-time, Fresher
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 6380723976
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