Customer Care Executive

6 months ago

Gurgaon, India RED GRIFFIN Full time

**Job Title: International Voice Process Executive**

**Job Summary**:We are seeking a motivated and customer-focused individual to join our team as an International Voice Process Executive. In this role, you will be responsible for effectively communicating with customers from around the world, addressing their inquiries, providing information, and ensuring a positive customer experience. Your excellent communication skills and ability to handle complex situations will be essential in delivering exceptional service.

**Responsibilities**:

- Handle international customer calls with professionalism, courtesy, and efficiency.
- Listen actively and understand customers' needs, inquiries, and concerns.
- Provide accurate and timely information to customers regarding products, services, pricing, and promotions.
- Assist customers in troubleshooting technical issues, product usage, and service-related concerns.
- Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
- Maintain detailed and accurate records of customer interactions, including call logs and follow-up actions.
- Collaborate with team members and cross-functional departments to ensure seamless customer service delivery.
- Participate in training sessions to stay updated on product knowledge, service protocols, and communication techniques.
- Meet performance metrics and targets related to call quality, customer satisfaction, and resolution time.

**Qualifications and Skills**:

- High school diploma or equivalent; college degree preferred.
- Proven experience in a customer service or call center role, preferably in an international voice process.
- Excellent verbal communication skills with a clear and neutral accent.
- Proficiency in English (additional language skills are a plus).
- Strong active listening skills and ability to empathize with customers.
- Problem-solving and critical-thinking abilities.
- Adaptability to changing processes and technologies.
- Ability to work in a fast-paced, dynamic environment.
- Strong organizational skills and attention to detail.
- Positive attitude and team player mentality.

**Benefits**:

- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing professional development.
- Opportunities for career advancement within the organization.
- Health and wellness benefits.
- Friendly and inclusive work environment.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Call center: 1 year (required)
- total work: 2 years (preferred)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

**Speak with the employer**
+91 7428715556

  • Customer Care Executive

    6 months ago

    Gurgaon, India BAEBEAU SKIN CARE EMBODIES Full time

    **Customer Support Executive Job Description** Baebeau is looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional...

  • Customer Care Executive

    6 months ago

    Gurgaon, India Leom International Full time

    Profile-Customer Care executive Education - 12th, Graduate Experience - Fresher and Experience Working Days - 6 days Location - Gurgaon Shift Time-9am to 6pm Languages - Marathi, Malayalam, Gujarati, Kannada, Hindi and English **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to...

  • Customer Care Executive

    6 months ago

    Gurgaon, India Rxcruit Advisors Full time

    **NOTE: APPLY ONLY IF COMFORTABLE WITH Sector 18, Gurgaon LOCATION.** **Preferred: FLUENCY IN ORIYA OR BENGALI LANGUAGE IS A MUST** **Role Description**: This is a full-time on-site role for a Customer Care Executive located in Gurugram. The Call Customer Care Executive will be responsible for providing excellent customer service, ensuring customer...

  • Customer Care Executive

    6 months ago

    Gurgaon, India Aaptha Consultancy Services Full time

    Hello, We have a requirement for **Customer Care Executive. **This role requirement is for a Bank and it is on the rolls of the Bank Opportunity. Inbound Voice Process: Customer Care Language: Hindi and English Qualification: Any Graduate Age: Less than 29 Years Location: Sector 132, Gurgaon. Shift: Rotational Shift **Job Types**: Full-time,...

  • Customer Care Executive

    6 months ago

    Gurgaon, India EJS Business Solutions Full time

    Customer care executive required who can speak Telugu or Tamil, or Marathi or Gujarati. **Salary**: ₹16,000.00 - ₹23,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year (preferred) **Language**: - Telugu, Tamil, Gujarati,...

  • Customer Care Executive

    6 months ago

    Gurgaon, India EJS Business Solutions Full time

    Customer care executive required who can speak Telugu or Tamil, or Marathi or Gujarati. **Salary**: ₹16,000.00 - ₹23,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer...

  • Customer Care Executive

    6 months ago

    Gurgaon, India PnM HR Solution Full time

    Urgent requirement of Customer Care Executive. Shifts : Rotational, Till 8 PM for Girls Salary : Upto 32k, upto 30 k in hand Location : Gurgaon International Voice process UG can also apply Minimum 6 months of customer service experience required 1 way cab facility provided 5 day working Excellent spoken English required mandatory **Job Types**:...

  • Customer Care Executive

    6 months ago

    Gurgaon, India shaadi.com Full time

    **Customer care executive** Skills set: Hindi & English No VETI 3 **Outbound Process** **Qualification**: Graduate/ Under Graduate Can be consider **Experience**: 6 months to 1 year Experience **Salary**: ₹19,000 CTC **Shift**: 9 am to 8 pm ( 9 hours window for agent ) **Work Culture**: 6 days working **Locatio**n: Phase IV, Udyog Vihar,...

  • Customer Care Executive

    6 months ago

    Gurgaon, India Perfect Job Consultancy Full time

    **WE HAVE OPENINGS FOR DIFFERENT LANGUAGES** Profile: - Customer care executive Location: - Gurgaon **Salary**: - 14000-25000 Languages: - **Tamil,Marathi,Gujrati,Telugu** or contact on: - 7223937054 **Salary**: ₹14,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or...

  • Customer Care Executive

    6 months ago

    Gurgaon, India Aabhyasa Technologies Full time

    **JOB||Aabhyasa is Hiring|| Customer Care |Gurugram| Immediate or 30 Days Joiner** **Greetings from Aabhyasa Technology Pvt. Ltd!!** **Aabhyasa** is a fast-growing organization based out of Varanasi/Gurgaon. We at Aabhyasa Technologies Private Limited are mainly into IT and Training. We conduct webinars, teleconferences on topics related to various...

  • Customer Care Executive

    6 months ago

    Gurgaon, India Aabhyasa Technologies Full time

    **JOB||Aabhyasa is Hiring|| Customer Care |Gurugram| Immediate or 30 Days Joiner** **Greetings from Aabhyasa Technology Pvt. Ltd!!** **Aabhyasa** is a fast-growing organization based out of Varanasi/Gurgaon. We at Aabhyasa Technologies Private Limited are mainly into IT and Training. We conduct webinars, teleconferences on topics related to various...

  • Customer Care Executive

    6 months ago

    Gurgaon, India VCosmos Full time

    _**Process - Real Me (Telugu, Gujarati, Tamil and Marathi)**_ - **Job Profile - Customer Care Executive**_ - **Location - Plot no, 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016**_ - **Qualification - +2 and Graduation**_ - **Working Days - 6 Days**_ - **Shift Timing - 9 am-6 pm (Rotational week off)**_ - **Experience - Fresher and...

  • Customer Care Executive

    6 months ago

    Gurgaon, India Tattva Wellness Full time

    **Customer Relationship Executive** **Tattva Spa** is seeking to hire an experienced Professional with fluent communication skills for joining its **CRM Department (Inbound + Outbound)**. **Job Title: Customer Relation Executive (CRE)** Job Location**:Gurgaon **(Preferred location residing in Gurgaon) Work Experience**:1-3 yrs** **Perks and Benefits -...

  • Customer Care Executive- Fresher

    6 months ago

    Gurgaon, India Wrixty Services Full time

    Gurugram Share Fresher & Exp hiring for Customer care executive - Solving customer queries - Handling inbound call of premium customer Interview Mode :Face 2 Face Salary : For Fresher -13k Take-Home Salary :For Experience - 30k Take-Home - Experience- 0 - 3 Years- Salary- 1 Lac To 2 Lac 25 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer...

  • Customer Care Executive

    6 months ago

    Gurgaon, India mCura Mobile Health Full time

    **Call centre customer care agents for part time** **Shift timings - 8am to 2pm / 2pm to 8pm** **Are you a compassionate and empathetic individual who enjoys helping others? We are seeking dedicated individuals to join our team as part-time Call Centre Customer Care Agents, specializing in patient support. If you have a passion for providing exceptional...

  • Customer Care Executive

    6 months ago

    Gurgaon, India Manning Consulting Full time

    Hi, This side kamalpreet kaur from Manning Consulting We are Hiring for International BPO's for - Customer Care Executive - Collection - International Voice Process - Digital Marketing Sales - Google ads Graduate/UG both can apply Wfo profiles for Gurugram location Salary 16k-65k + Incentives (Depending on Eligibility and Skills) 24*7 Shifts, 5 Days...

  • Customer Care Executive

    6 months ago

    Gurgaon, India Manning Consulting Full time

    Hey Job Seekers This side **NIRMALJEET SINGH** from **MANNING CONSULTING** We are Hiring for **International BPO's **for - **-Customer Care Executive**: - **-Collection**: - **-International Voice Process**: - **-Digital Marketing Sales**: - **-Google ads** ON SITE PROFILE ( GURUGRAM/NOIDA LOCATION) Salary upto 16 K TO 60 K (Depending on Eligibility...

  • Customer care executive

    3 weeks ago

    Gurgaon, India Alike Full time

    Alike.io is a passionate bunch of people, working hard to make it easy for everyone to travel like the people they like. We do this by helping travel content creators share their travel stories from their personal travel studios and by assisting travellers find and book their most preferred travel itineraries on a single platform. We continuously strive to...

  • Customer Care Executive

    4 weeks ago

    gurgaon, India Alike Full time

    Alike.io is a passionate bunch of people, working hard to make it easy for everyone to travel like the people they like. We do this by helping travel content creators share their travel stories from their personal travel studios and by assisting travellers find and book their most preferred travel itineraries on a single platform. We continuously strive to...

  • Customer Care Executive

    6 months ago

    Gurgaon, India YIHIRES PRIVATE LIMITED Full time

    Answer phone calls in a more professional manner and provide information about products and services as required by the callers - They are responsible for taking or cancelling orders, and obtaining details of customer complaints - Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and...