International Voice Process Assoiciate

3 weeks ago


Hyderabad, India Prominent Scientific Private Limited Full time

**International Voice Process Assoiciate**

**overview**:We are seeking a skilled and motivated individual to join our team as a US Voice Process Associate. The role primarily involves handling inbound and outbound calls to assist customers with inquiries, provide information, resolve issues, and ensure exceptional customer service.

**Responsibilities**:

- Manage incoming calls in a professional and courteous manner, addressing customer inquiries and concerns effectively.
- Make outbound calls to follow up on customer issues, conduct surveys, or provide information as necessary.
- Navigate computer systems to accurately document customer interactions and update information.
- Collaborate with other team members and departments to resolve complex customer issues.
- Meet or exceed daily/weekly/monthly performance metrics, including call handling times, quality scores, and customer satisfaction ratings.
- Adhere to company policies, procedures, and compliance guidelines during customer interactions.
- Continuously develop product knowledge and stay updated on company offerings to provide accurate information to customers.

**Salary**: ₹8,086.00 - ₹46,817.21 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Experience**:

- total work: 1 year (required)

**Speak with the employer**
+91 7816031373



  • Hyderabad, India DYNAMIC SOLUTIONS Full time

    Listening to customer requirements and presenting appropriately to make a sale. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintain excellent levels of product knowledge. Negotiating the terms of an agreement and closing sales Communicate effectively with all, in order that both internal and...


  • Hyderabad, India Waterleaf Consultancy Full time

    Greeting Of The Day!!! Hiring For International Voice Process. Eligible: -Any Gratuate,Post Gratuate(1 Yr-6 Years )International Voice Calling Customer Support,Technical Support Experience. CTC: -20%,25% Hike On Last On CTC. Rotational Shift /Rotational Week Off 5 Days Working &2 Days Week Off. Work Location: -Hi -Tech City /Hyderabad. 2 Way Cab...


  • Hyderabad, India VY Tech Solutions Private Limited Full time

    We have multiple BPO openings as below for International/Domestic processes. International -Comcast - chat International ETS - Voice Process-International - Customer support Domestic Envision - Voice process - Health care International Sky German - Customer support - Chat Process **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**:...


  • Hyderabad/ Secunderabad, India timesjobs Full time

    International Voice ProcessOpening: 5 Nos.Job ID: 56402Employment Type: Full TimeWork Experience: 1.0 Year(s) To 5.0 Year(s)CTC Salary: 0.00 LPA TO 4.50 LPAFunction: ITES / BPO / KPO / Customer Service / OperationsIndustry: ITES/BPO/KPOLocation: Hyderabad/secunderabadPosted On: 21st Sep, 2023****:The candidate would be working on a tool where he would be...


  • Hyderabad, India VY Tech Solutions Private Limited Full time

    We have multiple BPO openings as below for International process. International ETS - Voice Process-International - Customer support Domestic Envision - Voice process - Health care **Job Types**: Full-time, Regular / Permanent **Salary**: From ₹25,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: -...


  • Hyderabad, India The palcement park Full time

    Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Open new customer accounts - Attract customers by promoting the product and company positively, answering questions and addressing concerns...


  • Hyderabad, India fruges it services Full time

    Process : International Voice Process Role : Customer Support Salary : Upto 3 LPA for Freshers & upto 4 LPA for experience Experience : Freshers Languages : English, Hindi, Telugu, Tamil and Regional Languages. Shifts : Rotational Shifts Working Days : 5 Days Per Week **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Rotational...


  • Hyderabad, India Sira Consulting inc Full time

    Job title : International voice process Experience : Freshers, experience salary offered : 3LPA - 4LPA Two ways cab facility Location : Manikonda Rotational shifts **Job Types**: Full-time, Fresher **Salary**: ₹20,000.00 - ₹40,000.00 per month Schedule: - Day shift - Morning shift - Night shift - Rotational shift **Education**: - Higher...


  • Hyderabad/ Secunderabad, India timesjobs Full time

    International Voice ProcessOpening: 5 Nos.Job ID: 56402Employment Type: Full TimeWork Experience: 1.0 Year(s) To 5.0 Year(s)CTC Salary: 0.00 LPA TO 4.50 LPAFunction: ITES / BPO / KPO / Customer Service / OperationsIndustry: ITES/BPO/KPOLocation: Hyderabad/secunderabadPosted On: 21st Sep, 2023:The candidate would be working on a tool where he would be making...


  • Hyderabad, India Suthrland Global Services Ltd Full time

    **We are hiring for Customer Service Associate/Sr. Associate for International Voice Process.** **Mode of interview: Walk-in.Shift Timings:24*7 rotational shift & 2 rotational week off.Mode of working: OfficeTransportation: Two-ways transportation would be provided.** **Job requirements-** - Graduate & Undergraduate - Prior customer service experience in...


  • Hyderabad, India Strategy fly Full time

    We have huge opening for International Voice process in Hyderabad telangana. With attractive salary and incentives and 2 way cab facilities also. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹20,000.00 - ₹35,000.00 per month Schedule: - Rotational shift - UK shift - US shift Supplemental pay types: - Joining bonus - Overtime...


  • hyderabad, India Live connections Full time

    A candidate shall have min 18 months of experience in the international voice process Skills: Chargeback AR Calling Cards/ Fraud Management/ Dispute Management KYC Claims Customer Support Customer Service) CTC: As per company norms Notice Period: (0-60) days Shifts: Should be flexible for night shifts


  • Hyderabad, India The palcement park Full time

    If a caller has a complaint, the agent should listen carefully to the complaint and provide appropriate help. - If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame. - If the customer service agent does not have the...


  • Hyderabad, India VY Tech Solutions Private Limited Full time

    Role 1. International Voice - wireless process - Telecom process Need 15 months of ICC exp only in Telecom process voice, 5 days-Rotational Shift, 2 way Cab facility. Role 2. International Voice - Connect - Customer support Need 1 yr ICC exp in Voice, 5 days-Rotational Shift, 2 way Cab facility. **Job Types**: Full-time, Regular /...


  • Hyderabad, Telangana, India Axis Services - India Full time

    Job DescriptionHiring for International Voice ProcessGraduation: 10+2 / Graduation- Excellent communication skill Good technical knowledgePackage: decent 30% hike (Max 3.8 L | 26,000 TH) + Incentives & allowancesWork from Office5 days working, rotational offRotational Shift2 way cab (between 7:00 pm to 7:00 am)Immediate joiningWork Location: Hi-tech...


  • Hyderabad, India The placement park Full time

    Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...


  • HITEC City, Hyderabad, Telangana, India Fruges IT Services Full time

    **An international voice process requires the customer service representatives to handle inbound and outbound calls from customers from different countries. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issu**es **veritas," which means truth, and also connotes certainty and...

  • Voice Process

    4 weeks ago


    Hyderabad, India Ciel HR Services Pvt Ltd Full time

    Experience: 1-4 years Budget : 4.5LPA (25-30% hike from Last drawn) Keywords: RCM, UHC Portal, Agility Portal, Appeals and Denials Complete Night Shift One way drop - Cab Food facility-No Location: Hyderabad(BSR techpark) Notice Period: Immediate to 15 days preferred Incentives will be there. **Salary**: From ₹400,000.00 per...


  • Hyderabad, India Boston business Solutions Full time

    **Job description** Greeting from Boston Business Solution: **We are hiring for the International voice process**: skills - **Good in English communication.** Qualification - Any Graduation location - Hyderabad Gachibowli Age limit - Below 28 Shift timing - Night shift (6.30pm - 3.30am) Weak off - Saturday & Sunday (fixed weak off ) Benefits - Two...

  • Voice Process

    4 weeks ago


    Manikonda, Hyderabad, Telangana, India Fruges IT Services Full time

    **Company name: Sitel** **Location:Hitech city** **International voice process** **2way cab facility around 30km radius** **Freshers:17k take home +incentives** **Experience :19k take home +incentives** **Shifts: rotational night shifts** **2 weakoffs in a weak** **CANDIDATES SHOULD HAVE EXCELLENT COMMUNICATION SKILLS IN...