Sales Executive

4 months ago

Jaipur, India ibis Jaipur Civil Lines Full time

Company Description

Featuring a rooftop pool, Ibis Jaipur offers modern accommodations in Jaipur. The property is 1.2 mi from Jaipur Train Station, while the Central Museum is a 10-minute drive away. The Civil Lines Metro Station is 820 feet.

**Job Description**:

- Maintain complete knowledge of the following (to include but not limited to):

- All hotel features / services, hours of operation
- Hotel function space, entertainment options, menus and floral decoration options
- Hotel safety guidelines and evacuation plan
- Scheduled daily group activities
- Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
- Coordinate all group arrangements
- Work with group contacts to facilitate program planning and requirements
- Communicate group needs and specifications to all relevant departments
- Follow up with Post-Conference reports and review group billings
- Input all group bookings and update booking activities in the system on a weekly basis
- Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
- Maintain gifts inventory and coordinate the sending of gifts to clients
- Arrange site inspections for potential clients
- Promote positive relations with clients and attend to all requests expediently and courteously
- Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
- Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue

**Qualifications**:

- Prior experience with Luxury Hotel in the same capacity
- Strong operational technical knowledge Outstanding personality and unmatched levels of energy, enthusiasm and commitment.
- Excellent multi tasking, problem solving, service orientation and interpersonal team skills Displays high level of flexibility, initiative, sincerity and team work

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