Principal Hyperion Epm Infra Administrator

3 months ago

Hyderabad Telangana, India Oracle Full time

This position is for an experienced professional with a hands-on EPM infra-administration background in the Oracle Hyperion (on-prem) suite of products. Primary responsibilities include managing day-to-day operations, end-user support, and supporting project initiatives across the EPM platform. This position will partner closely with functional teams to solve complex business issues and design scalable system solutions. This is a highly visible role and will be critical in solidifying a "best-in-class" EPM solution for the company.

Career Level - IC4

This position is for an experienced professional with a hands-on EPM infra administration background in the Oracle Hyperion (on-prem) suite of products. Primary responsibilities include managing day-to-day operations, end-user support, and supporting project initiatives across the EPM platform. This position will partner closely with functional teams to solve complex business issues and design scalable system solutions. This is a highly visible role and will be critical in solidifying a "best-in-class" EPM solution for the company.

**Responsibilities**:

- Analyze functional and operational issues reported by the customer with their Oracle EPM/Hyperion environment and provide the solution or workaround on time
- Analyze user requirements to develop, implement, and support Oracle’s global infrastructure.
- Manage operations and end-user support of Hyperion EPM 11x platform: HFM, ERPi, FDM, Planning, Essbase, Essbase Studio, ODI, and Financial Reports
- Coordinate operational handover with global support teams
- Assist Business Partners With Application Issues, Configuration And Administration Issues.
- Proactively monitor and streamline tasks and procedures following company standards
- Establish and perform standard operational policies and procedures
- Coordinate monthly/quarterly patching activities with Infra teams
- Coordinate and perform monthly deployments/release in collaboration with functional teams
- Monitor, analyze and tune Hyperion system performance as required
- Modify/tune existing batch scripts, VB scripts, consolidation/business rules, and Essbase calc scripts
- Participate in system testing, data validations, and stress testing of new enhancements/features
- Manage daily terminations from Hyperion systems per SOX requirements
- Create technical documentation, including data flow charts, system diagrams, formulas and methods for solving business problems, incorporating infrastructure requirements and interfaces.
- Update/create end user training documents for HFM and Hyperion Planning/Essbase (including forms, grids, Smart View etc)
- Take on various roles regarding project initiatives while following strict deadlines
- Provide Business Continuity And Disaster Recovery Solutions For Hyperion Environment, Including: Disaster Recovery Testing, Backups, And Recovery Policies And Procedures.
- Responsible for improving technical process and developing new processes to improve Oracle support for customers.
- Work with Project Manager and customer implementation team to make sure Hyperion project is on track and there are no technical issues in customer Hyperion environments.
- Provide Mentoring And Cross-training To Peers And Interdependent Team Members.
- Collaborate with offshore team members and business customers globally
- Customer Management
- Ability to understand customer urgency and sensitivity of the problem
- Strong Verbal and Written communication skills
- Ability to speak confidently and communicate clearly with the customer
- Strong Adherence to Process and be process champion

Requirements:

- Knowledge of Hyperion/EPM 11.1.2.4, 11.2.x
- Experience of Hyperion EPMA, Workspace, HFM, ERPi, Hyperion Planning, Essbase (BSO/ASO), FDMEE/ODI, Essbase Studio & Smartview is a must.
- Hands-on experience with Installation of Hyperion 11.2.x/11.1.2.4 on Linux/Windows OS
- Knowledge of Oracle 12c/19c database
- Performance tuning with Hyperion Planning & HFM
- In-depth experience with Migration of Hyperion Planning/HFM/FDMEE from one environment to another
- Knowledge of User Management in Hyperion and Integrating them with OID, LDAP and MSAD Server
- Hands-on experience and troubleshooting performance issues with Hyperion
- Knowledge of Oracle Cloud Infrastructure (OCI) Services like LBaaS, Compute, NSGs, Security List, Gateways
- Knowledge of Ansible, Terraform & other Cloud scripting solutions is a plus
- Working Knowledge on Linux platform desirable
- Customer Support and/or consulting experience preferable
- Experience in the use of other Oracle Products
- Experience in cloud EPM solutions a big plus
- Understanding of HFM consolidation rules, data forms/grids, reports and journals
- Expertise in Essbase calc scripting and MaxL batch scripting
- Experience with Hyperion clustered environments and VM infrastructure is a plus
- Expertise with Hyperion system tools for monitoring, testing, performance tuning, and debugging.
- Strong under

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