Associate
3 weeks ago
_**We are Hiring**_
**Designation**: Associate
**Process**: Voice Process
**Shifts**: 24*7/ shifts & 5 day's working
**Salary**: Upto 6lpa
**Perks**: Cab facilities available (within 25 Kms of office location).
**Location**: Airoli, Mumbai.
**Details**:
- Travel Customer Service
- Resolution for Issues with regards to ticketing/ schedule change.
- Ticketing/ Fare Auditing, Schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Ticket issuance.
- Voice Customer Service
- Airline, Hotel, Cab Reservations.
**Experience, Education, and Certification**:
- High school degree or equivalent (required)
- College degree (preferred)
- Experience in retail, sales/service or other "helping" business (preferred)
- Travel experience (preferred)
- Contact center experience (preferred)
- 2 years GDS (Amadeus/ Sabre/ Galileo/ Worldspan) experience required (Amadeus preferred)
- Minimum 1-2 years’ experience in ticket settlement in ARC and/or BSP preferred.
- Detailed knowledge and experience directly working in airline GDS systems - Sabre and Amadeus.
- Farelogix experience is preferred.
- ix knowledge a plus.
- Excellent Communication Skills Both Verbal and Written Required
**Job Types**: Full-time, Permanent
Pay: ₹400,000.00 - ₹600,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Monday to Friday
- Rotational shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Do you have hands on Amadeus/ Sabre/ Galileo/ Worldspan?
Work Location: In person
**Speak with the employer**
+91 6380723976
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