Cluster:support & Mis

**About Branch Banking**:
With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services

**About the Role**:
The MIS Manager is responsible for regular tracking and recording of overall business performance against key business metrics for the cluster and will act as the single point of contact for any data summaries, reports and analysis required by the concerned teams internally. The MIS manager is also be expected to provide data on ad hoc basis as per business requirements to identify and analyze various trends and contribution from the various sales channels. They are also responsible for providing MIS and data support for regulatory activities and business activities such as recognition programs and campaigns taken up for driving business throughout the year

**Key Responsibilities**
- Coordinate with circle coordinators, regional coordinators, branch heads and branch operations head along with using branch analytic softwares to generate reports and MIS for the branch business.
- Generate and analyze various MIS reports based on business requests
- Ensure timely and accurate release of various MISs and dashboards to the relevant stakeholders.
- Fulfill data and MIS requirements of the Cluster head for business reviews and activities
- Perform analysis based on key metrics to help maximize productivity and operational excellence
- Responsible for database administration, data consolidation, data analysis and management reporting
- Provide reports like daily balances, loan and credit card sales data, CSO productivity etc. to the Cluster head
- Send timely updates and reports on campaigns and contests to the respective stakeholders
- Create reports/ scorecards using the available data sources and key metrics
- Provide support to the branch personnel for system related issues
- Coordinate cluster-level events and manage vendor payments

**Qualifications**:
Optimal qualification for success on the job is:

- Graduation / Post-graduation from Tier I or Tier II institutes. MBA will be an added advantage
- 2-3 years of experience in MIS and Business reporting

**Role Proficiencies**:

- Knowledge of industry, technology, marketing, and product trends
- Proficient is MS Office (Word, Excel, Outlook, Powerpoint and Access)
- Good communication (both verbal and written) skill in both English and the local language
- Good analytical skill with a high degree of interest in business analysis
- Ability to handle pressure and meet deadlines