Uts Associate

**Location**:
Visakhapatnam Andhra Pradesh India**Job Title**: UTS Associate (User Experience, Testing, and Support) - Fresher

**Location**: [Visakhapatnam, Andhra Pradesh] **Onsite**

**Job Type**: Full-time

**Company**: [Novisync Ind Pvt Ltd]

Novisync is a forward-thinking
company dedicated to delivering top-notch products and services to our clients.
We believe in the power of innovation, and we strive to create user-centric
solutions that meet the highest quality standards. We are currently seeking enthusiastic
freshers to join our team as UTS Associates.

**Job**
**Description**

As a UTS Associate, you will play a
crucial role in ensuring that our products deliver exceptional user
experiences, meet rigorous testing standards, and receive ongoing support. This
entry-level position is designed for recent graduates who are eager to learn
and contribute to various aspects of product development and customer
satisfaction.

**Key**
**Responsibilities**
- **User Experience (UX)**
- Collaborate with the design team to create wireframes,
prototypes, and user flows.
- Gather and analyse user feedback to identify areas for
improvement.
- **Testing**
- Participate in manual testing of
software products.
- Assist in writing and executing test cases to identify
defects and ensure product quality.
- Work closely with developers to understand and resolve
issues.
- **Support**
- Provide first-level support to customers by responding
to inquiries and resolving technical issues.
- Document common issues and their resolutions to help
improve support processes.
- Collaborate with the product team to suggest
enhancements based on customer feedback.

**Qualifications**
- Bachelor’s degree in Computer Science, Information
Technology, Human-Computer Interaction, or related fields.
- Basic understanding of UX principles, software testing
methodologies, and customer support practices.
- Strong communication skills and the ability to work
well in a team.
- Attention to detail and a proactive approach to
problem-solving.
- Willingness to learn and adapt to new tools and
technologies.

**What We Offer**
- Ongoing support on UX, testing, and support.
- Opportunities for growth and professional development.
- A collaborative and supportive work environment.
- Competitive salary and benefits package.