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Receptionist

1 month ago

Mumbai Maharashtra, India Chetana Education LLP Full time

** Greeting of the Day**

**Company Name: Chetana Education**

**Designation**: Sales Admin Executive

**Industry**: Publication

**Experience**: 2 -3 yrs

**Location**:LowerParel**

**Education**: Bachelor's

**Salary**: 15-20k

**Company Profile**:
**Chetana Education is K-12 Educational Publisher in India**. It has been a major force in **K12 segment** with more than 1000 titles published every year and more than 10 million books published in English, Hindi, Marathi, Gujarati, Bengali and Tamil language. Chetana books are referred not only in India but UAE, Srilanka, Nepal and Afghanistan. Chetana Education is among top 3 educational publishers in Maharashtra providing complete range of High Quality books for Pre-primary, Primary, Secondary and Junior college sections for Maharashtra State Board and for CBSE and ICSE board schools. Firefly Plus, Nine Hats, Magic Lamp, Little Star, Magic World, Grade Me, Master Key, Self Study, Ideal Test Papers are the registered brands of Chetana Education.

**Roles & Responsibilities**:

- EPBX Operation: Efficiently operate the EPBX system to handle incoming and outgoing calls, transferring calls to appropriate departments or individuals, and taking messages when necessary. Ensure that all calls are answered promptly and professionally.
- Customer Service: Greet visitors, clients, and employees with a warm and welcoming demeanor. Provide accurate information and assistance in a courteous and helpful manner. Direct visitors to the appropriate person or department.
- Administrative Support: Assist with various administrative tasks such as sorting and distributing mail, managing appointments and schedules, organizing meetings, and maintaining office supplies. Handle basic clerical duties, including data entry and filing.
- Security: Monitor and manage the entrance area, ensuring the security of the premises by controlling visitor access and maintaining visitor logs. Follow security protocols and procedures to maintain a safe environment.

**Requirements**:

- Proven experience as a receptionist, preferably with EPBX experience.
- Excellent verbal and written communication skills, with a professional and friendly demeanor.
- Strong customer service and interpersonal skills, with the ability to handle various personalities and situations.
- Organizational and multitasking abilities, with attention to detail and accuracy.
- Familiarity with basic administrative tasks and office equipment.
- Ability to maintain confidentiality and handle sensitive information.
- Flexibility to work in shifts, including evenings and weekends if required.
- High school diploma or equivalent; additional certification in EPBX operation or related field is a plus.

**Total Experience**

**Current CTC**

**Expected CTC**

**Notice Period**

**Regards,**

**Pradnya**

**HR Team**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Front desk - Receptionist: 1 year (preferred)

Work Location: In person