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Staff Data Governance Administrator

5 months ago

Hyderabad, India ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

As a member of the Product Operations Analytics team, you’ll focus on driving operational awareness to our Executive Team while partnering with leaders throughout ServiceNow to fundamentally improve how we run our business. With a combination of exceptional analytical skills, an insatiable curiosity, and an entrepreneurial “get stuff done” mindset, you’ll help us better understand our customers, partners, and products, and drive important changes that will shape the future of ServiceNow.

**What you get to do in this role**:
We are looking for a Rock Star with a winning track record in Big Data, Data Warehousing, Visualization and Data Web Services. The Senior Data Engineer will be a core technical contributor to the team with deep expertise in manipulating and structuring large, complex datasets that feed central data warehouses. S/he will be responsible for helping stand up and maintaining daily data transfer jobs, database structures, identifying data integrity issues, and developing documentation on data assets. The Senior Data Engineer will also work closely with ServiceNow data analysts and data scientists to help prep data for models and build dashboards.

**Examples Of Day-to-Day Responsibilities**
- Enforcing company data policies and procedures to ensure data quality and reduce discrepancies
- Securing approvals for data access based on business needs
- Developing scalable automated ETL/ELT jobs and maintain them
- Identify any data integrity issues and deep dive to find root cause
- Using PL/SQL queries, Python and API calls to stand up master data sets and merge datasets across disparate systems
- Training analysts and data scientists alike on available data sources
- Instrumenting data collection on the ServiceNow platform
- Ensuring very large databases and compute clusters operate optimally
- Implementing and maintaining database structures and governance
- Developing / maintaining documentation on databases and production tables
- Collaborating across the company’s multiple data teams to meet analytics and data deliverables
- Developing Tableau visualizations as needed

**Qualifications** In order to be successful in this role, we need someone who has**:

- Bachelor’s degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical experience.
- 5 years of experience in consulting, business intelligence, analytics, or an equivalent analyst position with experience in PL/SQL and an additional object-oriented programming language (e.g., Python, Java, JavaScript)
- Effective problem solving and analytical skills. Ability to manage multiple projects and report simultaneously across different stakeholders
- Structured thinking with ability to easily break down ambiguous problems and propose impactful data modeling designs
- Passion for analyzing large and complex data sets and converting them into the information which drive business decisions
- Attention to detail, organization and effective verbal/written communication skills
- Experience in big data instances: Cloudera, Azure, Snowflake, and the like.
- Proven track record in rolling out self-service analytics solutions (e.g. Tableau Server Ask Data, etc)
- Extensive experience in Tableau data visualization development
- Solid decision making, negotiation, and persuasion skills, often in ambiguous situations
- Must be able to work in fast paced environment and be able to adapt to changing requirements.
- Understanding of technology development projects and the full technology development lifecycle

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an op