Customer Care Executive

1 month ago


Salt Lake Kolkata West Bengal, India BDV Private Limited Full time

As a Customer Care Executive, you will be the frontline representative of our company, interacting with customers to address inquiries, resolve issues, and ensure a high level of customer satisfaction. This role requires excellent communication skills, empathy, and a commitment to delivering top-notch customer service.

**Responsibilities**:

- **Customer Interaction**:

- Provide accurate information about products, services, and company policies.
- **Issue Resolution**:

- Investigate and resolve customer issues and complaints in a timely and efficient manner.
- Escalate complex issues to the appropriate departments for resolution.
- **Customer Education**:

- Educate customers on product features, usage, and best practices.
- Provide guidance and troubleshooting assistance to help customers make the most of our products/services.
- **Record Keeping**:

- Maintain detailed and accurate records of customer interactions, comments, and complaints.

**Salary**: ₹17,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 3 years (required)

**Language**:

- English (required)

Ability to Commute:

- Salt Lake, Kolkata, West Bengal (required)

Work Location: In person



  • Salt Lake, Kolkata, West Bengal, India Edu-cate Full time

    We are looking for Inbound Customer Care executive. Minimum Graduation Minimum 6 month experience in any Inbound process **Salary**: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - total work: 1...


  • Salt Lake, Kolkata, West Bengal, India Drishna Infotech Full time

    We are looking for Customer Care Executives (both freshers and experienced) for the Australian shift for the role of outbound telecallers. The campaign is pretty simple, we just need to book appointments for the delivery of the government subsidised products at their residences and businesses. High incentives. Referral bonus. No pick up facility...


  • Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    _**CUSTOMER CARE EXECUTIVE (**_Voice process_**)**_ - **CONTACT - 7999946463 WHATSAPP**_ **Desired Profile**: Must have **excellent communication skills in English** (both oral and written) Willingness to work in **night shift** and join ASAP Both experienced and freshers can apply **Other Details**: - Process: inbound **voice process** (US...


  • Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full time

    We are currently seeking an experienced and dedicated individual to join our team as a Senior Customer Care Specialist. If you have a proven track record in customer service and thrive in a dynamic environment, we invite you to bring your expertise to our team. **Salary**: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Health...


  • Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full time

    We are currently seeking an experienced and dedicated individual to join our team as a Senior Customer Care Specialist. If you have a proven track record in customer service and thrive in a dynamic environment, we invite you to bring your expertise to our team. **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health...


  • Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    **Qualifications**: - Minimum of 1-2 years of experience in outbound calling/customer care. - Experience letter and relieving letter from the previous employer(s). - Age under 30 years. - Excellent communication skills in English - both verbal and written. **Position Summary**: **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health...


  • Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full time

    **Qualifications**: - Minimum of 1-2 years of experience in outbound calling/customer care. - Experience letter and relieving letter from the previous employer(s). - Age under 30 years. - Excellent communication skills in English - both verbal and written. **Position Summary**: **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health...


  • Salt Lake, Kolkata, West Bengal, India Netscribes Data & Insights Private Limited Full time

    **-**We require immediate joiners (no notice period) **Salary Structure-**maximum 20% hike based on last-drawn CTC **Educational Qualification -**Minimum 12th pass **Eligibility Criterion -** 1. Must have voice support process experience (customer service/key account management/seller support/supplier support) [FRESHERS WITH GOOD PERSONALITY &...


  • Salt Lake, Kolkata, West Bengal, India FastInfo Legal Services Pvt Ltd Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk...


  • Salt Lake, Kolkata, West Bengal, India 7eventzz.com Full time

    **Key Responsibilities**: - Supervise and lead the customer care team to ensure they meet performance goals and provide excellent customer service. - Monitor and evaluate the performance of customer care representatives, providing regular feedback and coaching. - Handle escalated customer complaints and issues, ensuring timely and effective resolution. -...


  • Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full time

    As a Part-Time Customer Care Executive, you will play a crucial role in providing top-notch customer support on a flexible schedule. This position is designed for individuals who are passionate about customer satisfaction, possess excellent communication skills, and are looking for part-time employment opportunities. **Job Type**: Part-time **Salary**:...

  • Fresher Customer Care

    4 weeks ago


    Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    As we continue to grow, we are seeking enthusiastic and dedicated individuals to join our customer care team. This is an excellent opportunity for freshers to kick-start their career in customer service with a company that values talent and commitment. **Job Types**: Full-time, Fresher **Salary**: ₹11,000.00 - ₹13,000.00 per month **Benefits**: -...


  • Salt Lake, Kolkata, West Bengal, India Teleperformance Full time

    WE ARE HIRING TELEPERFORMANCE CUSTOMER SUPPORT EXECUTIVE RESPONSIBILITIES & SKILLS Salary : 10,000.00-20,000.00 Location : Salt Lake, Kolkata **Benefits**: - Health Insurance, Provident Fund **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...


  • Kolkata, West Bengal, India Dhal Information System Pvt.Ltd.(DIS) Full time

    **Position: Customer Care Executive**: - **IN hand salary - 12600**: - **Location: Kolkata**: - **Experience: Freshers and experienced (both welcome!)**: - **Language: Assamese**: - **Job Type: Onsite** Assist customers with inquiries, concerns, and issues promptly and professionally. Maintain accurate records of customer interactions and...


  • Kolkata, West Bengal, India Subhadrajobs consultancy Full time

    We are haring for the Customer Care Executive for the BPO We are giving free jobs. It's WORK FROM OFFICE. Qualification: Graduate/Undergraduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 24*7 **Salary**: 15000 CTC (11568 in hand with 2958 quarterly bonus) 18600 CTC...


  • Kolkata, West Bengal, India Reach Management Services Full time

    Experience 2- 4 years in Customer Care Executive role in retail, aviation, hotels, service industry. Edu. Qualification Graduate Preferred having degree in hotel management, aviation etc Soft skills effective communication in Bengali, English. Bengali speaking is a must. Building strong relationship with the customers. Reports preparation, post sales...


  • Salt Lake, Kolkata, West Bengal, India Cloudvista Services Full time

    We are hiring for B-B Process **Roles & Responsiblities** - Experienced sales executive - Self motivated - Excellent communication skills - Multi tasking - Understand standard operation procedures and delivers services that is according to the quality standards set by the company - Follow ups Time: Night Shift (US Process) **Benifits**: - Fixed Shift -...


  • Kolkata, West Bengal, India SSBA Impex Group Full time

    Urgently Requirement for Customer Care Executive ( Chat Process ) for our organisation. Language Know: - English is Must Process: - Chat Process - Need to Chat With The Clients **Salary**: 30,000 - 45000 ( Per Month ) + Incentives Provided - Free Accommodation + Food + Laptop + Phone Job location: - Kolkata ( West Bengal ) Job Role: Direct...


  • Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    We are dedicated to providing exceptional customer experiences and are currently looking for enthusiastic individuals to join our Customer Care team. This is a fantastic opportunity for freshers to kick-start their career in a dynamic and supportive work environment. **Job Types**: Part-time, Fresher **Salary**: ₹7,000.00 - ₹8,000.00 per...


  • Kolkata, West Bengal, India Subhadrajobs consultancy Full time

    We are Hiring for the Customer care Executive for the BPO, We are giving a free jobs. Qualification: Graduate Experience: Fresher/Experience Skill: Good Communication Skill both verbal n written in English and Hindi **Salary**: 24,000 CTC/ 30,000 C **Salary**: 24K Rupees something in hand salary with 19K as monthly CTC for the fresher Timings: 6...