Itsm Solution Architect

2 weeks ago

Bengaluru, India Kimberly-Clark Full time

**Role - ITSM Solution Architect**

**About Us**:
Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. K-C Professional®. You already know our legendary brands—and so does the rest of the world. In fact, 25% of people in the world use Kimberly-Clark products every day, and it takes the absolute best people to make that happen.

We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform, especially when it comes to product and process innovation. Our customers are always looking for new and better. Our competitors won’t stop evolving. And our communities demand responsible corporate practices. We need bold, transformative ideas from people who can turn them into reality. That means there’s no time like the present to make an impact here. It’s all waiting for you at Kimberly-Clark; you just need to log on

**Led by Purpose, Driven by You.**

**About You**:
You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part of a performance culture dedicated to building technology for a purpose that matters. You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development.

You’re also a college graduate with a degree in technology or related area, authorized to work in the United States, and have at least two years of continuous work experience.

You love what you do, especially when your work makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

**Key Accountabilities**:

- Coordinates and manages rapid response and permanent resolution to problems, ensuring that appropriate action is taken to investigate and resolve them, with mínimal downtime to systems and services. Maintains up to date information on major problem resolution and ensures the communication of such information to all interested parties. Ensures that problems are fully documented within the configuration management defect/problem reporting system (known error database). Proactively matches unresolved incidents against existing problems, known errors and other incidents.
- Determines and initiates preventative measures, such as identifying and investigating suspect software and other components. Ensures that existing problems and known errors in systems and services being brought into operation are understood and managed in the same way as those arising from operational incidents. Support service level management in monitoring the impact of problems on agreed service levels, and co-ordinate and manage any appropriate improvement actions.
- Ensures adequate process training is available for the organization.
- Ensures all work is documented using the appropriate standards, methods and tools, including prototyping tools where appropriate. Ensures that designs take full account of specified requirements and constraints, including any potential safety-related aspects, and are appropriate to the target implementation and support environments.
- Acts as an advisory to the organization on process compliancy.
- Ensures that each process is defined, documented, maintained and communicated.
- Ensures the IT Service Management tool is licensed and used properly.
- Establishes and communicates roles and responsibilities for each process.
- Establishes and communicates service levels and performance metrics for each process.
- Initiates and sponsors projects to improve or reengineer each process.
- Manages changes to each process, this includes reviewing and approving all proposed changes and communicating changes to all the participants and affected areas.
- Oversees IT Processes, ensuring that each process is followed by the organization.
- Owns the overall effectiveness of IT Processes across all boundaries.
- Provides expert technical knowledge in the system testing of platform specific versions of the software product(s), documenting faults, implementing resolutions and retesting to agreed standards. Reports the outcome of the testing and highlights potential improvements to the process.
- Provides specialist guidance information to user support and help desk functions to assist in resolving customer problems.
- Takes a leading technical role in systems development projects, both within systems design and in interfaces with other stages of development. Evaluates and undertakes impact analysis on major design options.
- Responsible for the approval of all proposed changes to IT Processes, and development of process improvement plans.
- Assesses software packages on their ability to meet all o

  • Solution Architect

    4 weeks ago

    Bengaluru, India Freshworks Full time

    Company DescriptionAbout FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the world use...

  • Solution Architect

    4 weeks ago

    Bengaluru, India Freshworks Full time

    Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the...

  • Solution Architect

    2 days ago

    Bengaluru, Karnataka, India Orange Full time

    **votre rôle**: - You operate in a context of agility (SAFE model) and within the “IT renovation” program teams. - You bring your expertise regarding Cloud hosting, SaaS vendors software solutions, Big Data analytics, Artificial Intelligence, Security, DevSecOps, - You bring your knowledge about external frameworks, standards and guidelines (TMF,...

  • ITSM Architect

    2 weeks ago

    Bengaluru, Karnataka, India Wissen Infotech Full time

    Job Description:Role: Solution ArchitectLocation: Bangalore (Whitefield) - HybridExperience: 15+ YearsShift: 2nd ShiftDuties & Responsibilities:Understand client needs through consultations and workshopsAnalyze requirements to design cost-effective solutionsImplement ITIL4, Agile, DevOps, and Lean frameworksDevelop service improvements and...

  • Solution Architect

    1 month ago

    Bengaluru, India Orange Business Services Full time

    about the role You operate in a context of agility (SAFE model) and within the “IT renovation” program teams. You bring your expertise regarding Cloud hosting, SaaS vendors software solutions, Big Data analytics, Artificial Intelligence, Security, DevSecOps, … You bring your knowledge about external frameworks, standards and guidelines (TMF,...

  • Solution Architect

    4 weeks ago

    Bengaluru, India Orange Business Services Full time

    about the role You operate in a context of agility (SAFE model) and within the “IT renovation” program teams. You bring your expertise regarding Cloud hosting, SaaS vendors software solutions, Big Data analytics, Artificial Intelligence, Security, DevSecOps, … You bring your knowledge about external frameworks, standards and guidelines (TMF,...

  • Itsm Architect

    3 weeks ago

    Bengaluru, Karnataka, India Right Advisors Private Limited Full time

    **Designation -** Servicenow Architect **Exp - **8-14 Years **CTC- **38 LPA **LOCATION- **Bangalore **Education-** Science Background - Responsibility as a system architect for the integration of individual modules in our overall system (ServiceNow) in alignment with lead architect - Designing the implementation of internal structures, workflows and...

  • Servicenow Itsm Architect

    3 weeks ago

    Bengaluru, Karnataka, India Nilasu Consulting Services Pvt Ltd Full time

    ServiceNow Architect will primarily focus on designing and delivering **ServiceNow ITSM solutions** that are developed on dedicated and/or shared service tenant platforms. He/She adapts existing methods and procedures to create possible solutions to moderately complex problems. He/She understands the strategic direction set and uses considerable judgment to...

  • Itsm Process Architect Intermediate

    3 weeks ago

    Bengaluru, India Hashmap Full time

    **Req ID**:249328 We are currently seeking a ITSM Process Architect Intermediate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). ServiceNow Process Architects bring their deep understanding of system and software architecture to design complex solutions on the ServiceNow platform for our customers. They lead and prescribe clients to best...

  • Itsm Process Architect Intermediate

    3 weeks ago

    Bengaluru, India NTT DATA Full time

    **Req ID**: 249328 We are currently seeking a ITSM Process Architect Intermediate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). ServiceNow Process Architects bring their deep understanding of system and software architecture to design complex solutions on the ServiceNow platform for our customers. They lead and prescribe clients to best...

  • Itsm Data Architect

    2 weeks ago

    Bengaluru, Karnataka, India LSEG (London Stock Exchange Group) Full time

    Summary of the role:The ITSM Architecture & Governance team is responsible for the ITSM roadmap, strategy and operating model.We are a group of SMEs that provide expert guidance and design across a number of key projects, initiatives and run-the-business activities for ITSM processes, data and tooling.The role of ITSM Data Architect, reporting into the ITSM...

  • Solution Architect

    2 weeks ago

    Bengaluru, Karnataka, India Akshaya business it solution Full time

    Responsibilities :Collaborate with key stakeholders to understand business requirements and translate them into effective servicenow solutions. Achitect endtoend solutions on the servicenow platform, ensuring scalability, reliability, and optimal performance. Provide technical leadership and guidance to a team of servicenow developers. Stay abreast of...

  • Solutions Architect

    2 weeks ago

    Bengaluru, Karnataka, India Global Pharma Tek Full time

    Overall + years of architecture and design experience with a strong engineering backgroundThe ServiceNow Architect plays a crucial role in designing, implementing, and optimizing ServiceNow solutions to meet the business needs and IT service management requirements of the organization. This position requires a deep understanding of ServiceNow platform...

  • Solutions Architect

    3 months ago

    Bengaluru, India Global Pharma Tek Full time

    Overall + years of architecture and design experience with a strong engineering background The ServiceNow Architect plays a crucial role in designing, implementing, and optimizing ServiceNow solutions to meet the business needs and IT service management requirements of the organization. This position requires a deep understanding of ServiceNow platform...

  • Hiring Servicenow ITSM Architects

    2 weeks ago

    Bengaluru, Karnataka, India LTIMindtree Full time

    Greeting form LTIMindtree We are hiring ServiceNow ITSM Architects Location: Across LTIMindtree Pan India location Experience: 8 Years to 15years Skills: ServiceNow ITSM Architect Email ID- 8+ Experience on developing applications on ServiceNow platform Experience in ITSM and CMDB, Integration Experience in HTML technologies including Javascript, HTML, CSS...

  • Solutions Architect

    2 weeks ago

    Bengaluru, Karnataka, India Global Pharma Tek Full time

    Overall + years of architecture and design experience with a strong engineering backgroundThe ServiceNow Architect plays a crucial role in designing, implementing, and optimizing ServiceNow solutions to meet the business needs and IT service management requirements of the organization. This position requires a deep understanding of ServiceNow platform...

  • ServiceNow Architect

    4 weeks ago

    Bengaluru, India Workeagle Full time

    Position : ServiceNow ArchitectExperience : 8+yrsAvailable Locations : Bangalore / ChennaiBudget : Upto 30 LPANotice Period : Immediate to 15 days.Responsibilities :- Develop comprehensive ServiceNow strategies, architectures, and frameworks aligned with business objectives.- Lead the design and implementation of ServiceNow solutions, ensuring alignment with...

  • Solution Architect

    4 days ago

    Bengaluru, India Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Solution Architect

    2 weeks ago

    Bengaluru, Karnataka, India Freshworks Full time

    Company DescriptionAbout FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies from startups to public companies around the world use...

  • Servicenow Solution Architect

    4 weeks ago

    Bengaluru, India APN Consulting Full time

    **APN Consulting has an immediate need for a direct client requirement**: **APN Consulting has an immediate need for a direct client requirement**: **Role: ServiceNow Solution Architect** **Contract : 6+ months** **Location: Remote** **Responsibilities**: - Serve as an expert in the ServiceNow platform, leading ServiceNow practices, advancements, and...