Reservation Executive

Job Description: Reservation Staff

**Responsibilities**:

- Efficiently manage room reservations using OTA (Online Travel Agency) platforms.
- Process bookings, cancellations, and modifications through OTA systems.
- Collaborate with other departments to meet guest preferences.
- Maintain accurate records and uphold hotel standards.
- Identify and target potential customers.
- Build relationships with corporate clients, travel agencies, and OTA partners.

**Requirements**:

- Previous experience in hospitality or customer service preferred.
- Excellent communication skills in English and Malayalam.
- Proficiency in reservation software, Microsoft Office, and OTA management.
- Ability to multitask and prioritize in a fast-paced environment.
- Positive attitude and willingness to assist guests and team members.

Education: High school diploma or equivalent.

**Job Types**: Full-time, Permanent

**Salary**: ₹8,414.91 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**

+91 9061792999

Expected Start Date: 11/03/2024