Guest Relation Executive
3 weeks ago
Review arrival lists to welcome guests.
- Attend to special guests (e.g. VIPs) and answer their inquiries.
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions).
- Provide information about amenities, area and venues and promote services.
- Anticipate guest needs and build rapport with customers.
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages).
- Address customer complaints and escalate to Guest Relations Managerwhen needed.
- Record information in the logbook daily.
- Ensure compliance with health and quality standards.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 per month
Schedule:
- Fixed shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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