CRM Executive
5 months ago
**Role: CRM Support-Tele caller**
**Location: Coimbatore**
**Job responsibilities of a CRM**:
- Oversee the customer relationship is essentially handled by the entire team.
- Formulate and maintain significantly profitable relationships with key customers.
- Keeping customers updated with all information on the latest products. This significantly helps in increasing the sales of the company.
- Resolve all customer complaints in a quick and efficient manner.
- Expand the customer base by essentially using the methods of upselling and cross-selling.
- Organize meetings with the managers within the organization only to bring out a strategic plan.
- Conduct business reviews frequently by making the best use of CRM programs.
- Have a clear understanding of the critical individual requirements and addressing them accordingly.
- Have the best knowledge of competition and planning a strategy according to it.
- Collaborate with the management team to properly run all the campaigns.
**3. Reporting**:
- Generate and present reports related to tele calling activities and administrative tasks.
- Provide regular updates to management on call performance and achievements.
Address: Reliance next building, 8th floor, Mayflower Valencia, Nava India Rd, Signal, Coimbatore, Tamil Nadu 641006
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Experience**:
- total work: 2 years (preferred)
Work Location: On the road
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