Customer Care Administrator

1 month ago


Pune, India Desoutter GmbH Full time

**Job description**
- Customer care for Indent and local sales
- Customer creation, sales order processing, Order on hand review, billing prioritisation, customer payment recovery in coordination sales team, collaboration with logistics team
- Sales scorecards and receivables dashboards
- Support marketing and channel partners to drive customer satisfaction and growth

**Mission**

Drive customer satisfaction and growth through efficient sales administration

**Experience requirements**

3 to 5 years of experience in successfully handling customer administration for industrial product marketing organisation

**Knowledge and educational requirement**

Knowledge of business process system preferably SAP and Cloud based Sales tools

Sound communication skills with proficiency in English language

**Collaborative**: You are collaborative in approach and believe in developing strong networks for personal as well business development. You facilitate collaboration within the team to meet common goals. You are good at conflict management.

**Open Minded**: You are global minded. You have a clear view of the market trends and are quick to align your strategy to meet these needs. You welcome new perspectives and like to adapt to ideas, which have merit.

**Resourceful**: You believe that there is always a better way. You are proactive in approach to the new ways of selling and reaching the customers. You have a strong knowledge of Industry segments.

**Entrepreneurial**: You are business and result oriented and have a clear vision and ability to achieve results from action plans derived from strong understanding of the industry and territory. You think strategically to support your decisions. You maintain a high focus on customer satisfaction as a key factor for business growth.

**Country and City description**

Pune, India

Founded in 1914 and headquartered in France,
**Desoutter Industrial Tools **is a global leader in electric and pneumatic assembly tools serving a wide range of assembly and manufacturing operations, including Aerospace, Automotive, Light and Heavy Vehicles, Off-Road, General Industry.

With over 1,200 employees worldwide, we have opportunities across many functions, designed to develop your skills in a wide range of roles and enhance your career.



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