Csa (Customer Service Associate)
2 weeks ago
Job Responsibilities:
- Handle incoming calls from customers, addressing inquiries related to product orders.
- Conduct outbound sales calls to prospective customers, effectively communicating product benefits and closing deals.
- Investigate and resolve customer issues promptly within specified timeframes.
- Coordinate effectively with customers, employing strategic questioning to identify and address concerns.
- Administer and prioritize customer tasks, ensuring all deadlines are met and exceeded.
- Uphold the accuracy of data across all customer services and verify information meticulously.
- Demonstrate a proven track record in customer service and support.
- Possess familiarity with CRM systems and best practices.
- Demonstrate effective time management to handle tasks efficiently and meet deadlines consistently.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹12,000.00 per month
**Benefits**:
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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