Customer Success Associate

5 months ago


Mumbai Maharashtra, India Peoplehum Technologies Full time

**ABOUT US**:
The Avniro Group of Companies has over 900 global employees across California, Philadelphia, Singapore, Bangalore, Mumbai and Coimbatore, Avniro is a cash flow positive and profitable group that owns many leading high-tech global award-winning brands like Engati, peopleHum, piMonk and Quinbay with a presence in 186 countries with over 50,000+ customers/users. Avniro has a portfolio of Global Codie Award winners in peopleHum (2019) and Engati (2021) which work with large organizations and governments to bring in leading edge, B2B SaaS based, AI and automation driven technologies to enable organizations to succeed in the new age.

Are you interested in understanding global business?

Working with customers to solve their problems?

Connecting with people from around the world and getting to know them closely on how they think, work and conduct business?

Do you believe you have what it takes to join an Award Winning (nothing less than the Codie award for the best HCM platform of the year), AI and automation tech driven platforms that is the fastest growing solution globally?

**What are we looking for?**
- Graduate or similar
- Willing to be a part of the team in Global Technology led product or service company
- Exceptional communication skills
- Born to solve problems
- Familiarity with using technology and social/professional media platforms

**What can we do for you?**

We will provide you with an opportunity to work in a global technology driven scale platform set driven by AI and automation technologies. The opportunity is to lead a critical function to grow the prevalence of Avniro products in global markets.

**Remuneration and targets**:
We have a very competitive remuneration package with fixed, variable, rewards for top performers.

**Training**:
We provide you any and all training in our in-house training center with experts on various aspects of business, sales, product, technology, marketing, customer handling techniques and global business practices

**Others**:
We provide a unique culture that is a mix of causal and hip. With beanbags, collaboration and no dress code we provide you free lunches, snacks, beverages so that you can focus on opportunities and growth

**What will you be responsible for?**
- You will be part of a team which will be the single point contact for peopleHum to the customer, post the customer signing up to implement the platform.
- Your sole focus will be for making peopleHum’s global customers successful
- Understanding the peopleHum product platform and global business practices and how to best align and fit the solution to the customer needs
- Work with product, engineering and sales teams in cross functional decision frameworks to represent Customer Voice
- Participate in strategy, planning and organizing work to optimize success criteria
- Defining and tracking CSAT, NPS and other operational KPIs that measure and define Success for you and your team
- Presenting accomplishments and discussing changes to process, product and tech

**Job Types**: Full-time, Fresher

**Salary**: ₹35,000.00 - ₹58,000.00 per month

**Benefits**:

- Food provided
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your 10th-grade score?
- What is your 12th-grade score?



  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Govandi, Mumbai, Maharashtra, India Zama Organics Full time

    **About Us**: **Artisan Grown Organics Pvt.Ltd (Zama)** is a pioneering company in the food industry, committed to delivering high-quality, innovative food products to our customers. Our mission is to enhance the food experience by providing exceptional products and outstanding customer service. We are looking for a motivated Customer Success Associate to...


  • Govandi, Mumbai, Maharashtra, India Zama Organics Full time

    **About Us**: At [Your Company Name], we are dedicated to providing exceptional food products and services to our valued customers. Our team is passionate about culinary excellence and customer satisfaction. We are seeking a motivated and detail-oriented Customer Success Associate with Tally skills to join our dynamic team and contribute to our mission of...


  • Mumbai, Maharashtra, India Wave HR and Advisory Private Limited Full time

    We have Urgent Job opportunities For the Position given below: - Job Title -Customer Success Associate CTC- 3 -5LPA Industry Preferred - NBFC/ BFSI Job Location - Andheri East Working Days - 5 days -(WFH) Education Details - Graduation Shifts Timings - 9.30am to 6.30 pm Job Description - Run Process for onboarding corporate clients onto Healthysure...


  • Malad, Mumbai, Maharashtra, India Equity Data Science Full time

    **Job Type**:Full Time**Job Location**:Malad Mumbai**Experience**:1 - 2 Years**Shift Timings**:05:30 am to 02:30 pm (Hybrid)**About the Role**: We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows...


  • Powai, Mumbai, Maharashtra, India LineupX Full time

    **About LineupX**: LineupX is an advanced AI-Powered SaaS platform designed for ed-tech companies, revolutionizing their placement processes. Our platform helps high-growth ed-tech companies and Training and Placement organizations streamline their placement workflow and connect with thousands of potential employers. Recognized as a high-potential startup by...


  • Mumbai, Maharashtra, India TalentSource International Full time

    Job Title: Customer Success AssociateWe are seeking a highly motivated and goal-oriented individual to join our team as a Customer Success Associate. In this role, you will be responsible for developing our network of experts and liaising closely with clients to deliver excellent results.Key Responsibilities:Conduct outbound outreach via LinkedIn and other...


  • Kharadi, Pune, Maharashtra, India L Angelo Full time

    Job Title: Customer Support Executive / Customer Success Associate - L1 Company: Transcom Location: Office No: 214-215, 2nd Floor, The Co-works, Rushub Biizz Bay, beside Kothari Hyundai, Kharadi, Pune, Maharashtra 411014 Mode: Work From Office Job Summary: Key Responsibilities: Ensure high standards of communication by avoiding Mother Tongue Influence...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Mumbai, Maharashtra, India TalentSource International Full time

    Customer Success AssociateAt TalentSource International, we are seeking a highly motivated and goal-oriented individual to join our team as a Customer Success Associate.The role will involve developing our network of experts and liaising closely with clients to deliver exceptional results. If you have experience with outbound outreach and are excited about...


  • Mumbai, Maharashtra, India Haptik Full time

    **Customer Success Associate** **What we want to accomplish and why we need you?** In 2019, we announced a major strategic partnership with Jio and are now a part of $65 billion internet conglomerate Reliance Jio Platforms. To know more about Life-at-Haptik, do check out this ~3.5 minutes video:Life at Haptik **What are Haptik's Core Company Values**: -...


  • Mumbai, Maharashtra, India TalentSource Full time

    Talent Source is a leading provider of talent solutions, connecting top talent with exciting opportunities.The RoleWe are seeking a highly motivated and results-driven Customer Success Associate to join our team.About the RoleThe Customer Success Associate will play a critical role in developing our network of experts and building strong relationships with...

  • Customer Success

    5 months ago


    Mumbai, Maharashtra, India Solar Ladder Full time

    Skills - Possess the ability to maintain professionalism under stressful situations - Possess interpersonal skills - Possess excellent verbal and written communication skills Key Responsibilities - Contacting existing customers as well as prospective customers. - Obtaining customer information and other relevant data. - Work with the sales and the customer...


  • Govandi, Mumbai, Maharashtra, India Zama Organics Full time

    'Zama' means tranquility in Sanskrit. This is reflected in our ethos, to nurture peace in the body and mind by way of clean eating. Our belief is simple - the food we eat directly impacts how we feel. Working directly with passionate farmers and artisans across India, we are committed to sourcing only the highest quality organic produce. At Zama Organics, we...


  • Mumbai, Maharashtra, India TalentSource Full time

    TalentSource is a leading provider of talent solutions, connecting professionals with opportunities that drive growth and success.The RoleWe are seeking a highly motivated and goal-oriented Customer Success Associate to join our team.About the JobThe Customer Success Associate will play a critical role in developing our network of experts and building strong...


  • Kharadi, Pune, Maharashtra, India VIPSA TALENT SOLUTIONS Full time

    **Job Title**: Advisor - Customer Service/Customer Success Associate (L1) **Location**: Kharadi, Pune **Job Type**: Full-time, 6 days working **Shift**: - Day shift for females - Rotational shifts for males **Key Responsibilities**: - Handle customer queries and provide effective resolutions. - Maintain a high level of customer satisfaction through...


  • Andheri, Mumbai, Maharashtra, India Wave HR and Advisory Private Limited Full time

    Wave HR Search and Advisory has been mandated to hire for the below role: - **Job Title: - Customer Success Associate** **CTC up to 2 - 3 LPA** **Industry Preferred -Corporate Insurance** **Qualification: - Graduation** **Location: Mumbai** **Job Description: - ** **WHAT YOU'LL DO** - Run Process for onboarding corporate clients onto Healthysure...


  • Andheri, Mumbai, Maharashtra, India Wave hr Full time

    Wave HR Search and Advisory has been mandated to hire for the below role: - **Job Title: - **Customer Success Associate **CTC up to 2 - 3 LPA** **Location**:Andheri -East (Mumbai) **Job Description: - ** **WHAT YOU'LL DO** - Run Process for onboarding corporate clients onto Healthysure Platform. - Assist Key Account Managers in handling client...


  • Pune, Maharashtra, India Celoxis Technologies Pvt. Ltd Full time

    We're Hiring! Customer Success Associate - Pune (Onsite) - Immediate Joiners Are you a driven BE/BCA/MCA graduate with 0-1.5 years of experience in IT ? Do you have excellent communication skills and a passion for engaging with customers? Join Celoxis and be part of a dynamic team! Key Responsibilities: - Collaborate with product specialists to find...


  • Mumbai, India Houzeo Full time

    **About Houzeo**: Houzeo is an online platform which lets home-owners sell their property by circumventing any traditional intermediaries. The platform enables users to create property listings & upload them to various portals, connect with local real estate professionals, use the provided dashboard to obtain property valuation, compare the value with other...