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Content Writer

1 month ago

Mumbai Maharashtra, India Percipere Full time

**Location**: Mumbai

**Experience-** 3+ years

**About us-** Established in 2017 in the UK, Percipere is a fast-growing Premier Process Integrator for ERP and Process re-engineering engagements that works with leading clients in Europe, Americas, Middle East and India. We have ambitious growth targets in APAC market, and this role will play a pivotal role in helping achieve these targets Percipere is looking for a talented technical content writer to contribute to our vision of our marketing initiatives with compelling content. Your role will involve understanding the complex details of and around the product and services & articulate them in clear, concise and illustrated manner. You must have decent experience with Enterprise ERP Cloud and SaaS B2B products & associated services & expertise in writing, a comprehensive understanding of the technical products and services, and experience in blogging to achieve business goals.

**Responsibilities**:

- Understand the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Release Notes and other documentation.
- Design infographics, develop feature walkthrough videos and other engaging content to impart product knowledge to various stakeholders
- Review and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments
- Manage and execute the Content Calendar by building and delivering on the roadmap set by the management
- Collaborate with the creative teams to represent the content in the most suitable visual format

**Requirements**:

- Bachelor’s degree in Computer Science, IT, Arts or Communication
- Minimum 3 years of experience in technical content writing for Enterprise SaaS products
- Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content
- Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Quora answers
- Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics
- Ability to understand briefs and translate briefs into high-quality product collaterals
- Passion for technology, communication and strong understanding of the industry and organization’s mission
- Basic understanding of ERP & RPA technologies to publish viral tech blogs
- Excellent command over written and verbal communication

Schedule:

- Morning shift

Application Question(s):

- What is your Expected CTC?
- What is your Current CTC?
- Mention your current location.
- Total years of experience you have as a content writer.