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Us Mortgage
2 weeks ago
Most Reputed company is Hiring
Job Role: US Residential Mortgage / Processing or Pre-UW
Experience: 1 to 10 yrs
Interview mode: Walk in
Job Location: Chennai
Skills required:
1. Ability to manage team and driving SLAs
2. Experience in managing Processing Operations in outsourced
environment
3. Ability to build & motivate teams
4. Ability to manage Client escalations and Client relationships
5. Good communication skills, both verbal and written.
6. Good organization and math skills.
7. Strong attention to detail
Job description:
1. Handle 2nd level escalations and discuss, solve and support team with ongoing
operations
2.Should have deep knowledge in loan underwriting
3. Managing a team of Processors in customer driven environment
4. Ensure adherence to KPI and SLAs in delivery by performing sampling audit of the
team on consistent basis covering every team member every week
5. Ensure attritions targets are not breached
6. Manage operations through end to end planning, metrics review and root cause
analysis
7. Review overall staff performance and recommend
Security Roles & Responsibilities
Updates himself regularly with Company policies on Information Security Management System.
Ensure subordinates are aware of Company policies, in particular those on Information Security.
Ensure adherence to legal & regulatory requirements as applicable to the nature of work.
Ensure Process adheres to legal & regulatory requirements as applicable to the nature of work.
Ensure adherence to the Contractual Requirements of the Process/Function.
Encourage all subordinates to Report Security Incidents.
Ensure Compliance and Security Trainings for subordinates are conducted periodically.
Cooperate with Compliance and Security officers with Security Investigations
or Whatsapp-6382745619
Regards,
Ramya
6382745619
**Salary**: Up to ₹800,000.00 per year
Schedule:
- Night shift
Application Question(s):
- Do you have any experience in US residential mortgage or Processing or Pre-UW process?
- Do you have any experience in managing teams and driving SLA?
- Do you have any experience in managing Client escalations and Client relationships?
- Do you have any experience in handling 2nd level escalations and discuss, solve and support team with ongoing operations?
- What is your current CTC?
- What is your expected CTC?
- Your notice period?
- Do you have on-paper experience as a team lead?
Work Location: In person
**Speak with the employer**
+91 6382745619
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