Mobile & Laptop Technician
2 months ago
**Summary**:
The iOS Service Technician is responsible for diagnosing, troubleshooting, and repairing iOS devices, including iPhones, iPads, and other Apple products. This role requires technical expertise, excellent problem-solving skills, and a commitment to providing exceptional customer service.
**Total years of experiences : 1 to 10 years**
**Relevant years of experiences: Min 1 year**
**Location : Prozone mall Coimbatore, Brooke fields Coimbatore, RS Puram, Sungam Trichy Road, Tirupur.**
**Key Responsibilities**:
**Device Diagnosing and Troubleshooting**:
- Analyse and diagnose hardware and software issues in iOS devices.
- Conduct thorough troubleshooting to identify root causes of problems.
**Repair and Maintenance**:
- Perform repairs on iOS devices, including screen replacements, battery replacements, and other hardware repairs.
- Conduct software updates, installations, and configurations.
**Quality Assurance**:
- Ensure that all repairs meet quality standards and are conducted according to company guidelines.
- Perform thorough testing of repaired devices to verify functionality.
**Customer Interaction**:
- Interact with customers to gather information about device issues and provide clear explanations of repair options.
- Provide estimates for repair costs and turnaround times.
**Inventory Management**:
- Maintain accurate records of parts and inventory used for repairs.
- Order and restock necessary parts and supplies.
**Documentation and Reporting**:
- Document all repair activities, including detailed descriptions of issues, actions taken, and parts used.
- Generate reports on repair activities and maintain records for future reference.
**Stay Updated on iOS Technology**:
- Keep abreast of the latest iOS updates, features, and technical specifications.
- Continuously develop technical skills through training and self-study.
**Salary**: ₹18,000.00 - ₹24,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 7305940966
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