Dmt Associate

**Job Title - DMT Associate**

**Career Level - C2**

**About Astrazeneca**:
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.

**Who we are**:
The Global Business Service (GBS) team sits within Finance at AstraZeneca and is a dynamic and results-oriented environment and provides a range of enterprise-wide services. We dare to change the way we work by freeing up the business to push the boundaries of science to deliver life-changing medicines. We aim to do this by freeing up time, freeing up money, protecting AZ’s value and providing new capabilities.

**What we do**:
A trusted partner to the business, we’re on a mission to make AstraZeneca more agile, efficient and effective. Through our hybrid model of in-house delivery centers and service towers across the globe, we’re reimagining how we work. Here we drive new ways of working and operating models, process simplification and innovative solutions, whilst ensuring that automation and data is at the heart of everything.

**How we do it**:
Be part of a team building a community. We interact with diverse cultures and perspectives and are united by our sense of belonging. This is the place to learn and grow together.

Why we love it:

- As a growing multi-national company, there’s so much potential to develop. Embrace opportunities at a global business that’s facing new and varied challenges. This is the place to build an exemplary, international CV.
- A fun place to be, we’re creating community hubs that build partnerships, not just working relationships.
- We’re on an exciting journey to take our team to the next stage. This is the place to leave a legacy behind.
- We are a diverse, inclusive and innovative group who identify, build and deliver excellent shared services (which everyone can leverage) to enable AstraZeneca to grow and change at speed. We are passionate about simple process - making it easier to get vital repeatable services done - for our patients, for our customers, for our teams.
- We focus on providing exceptional value that chips in to our company’s success and future by freeing up the business (our customers) to push the boundaries of science to deliver life-changing medicines for patients. With the accomplishments, commitment and passion that you bring, I’m excited about what we will achieve together towards realizing AstraZeneca’s bold ambition.

**About the role**:
Global Business Service Data Office (GDO) mission is to provide accessible, robust data services within Finance to make it a work class data driven function contributing to AstraZeneca’s ability to deliver life-changing medicines. As an operational arm of GBS Data Office, the Data Management Team (DMT) is responsible for data maintenance in the systems of record within Finance. This covers the creating, amending, and blocking of core master data objects to support our business processes and reporting solution.

As the successful role holder, the person carries out transaction processing activities within a specified process area to meet the needs of both internal and external customers in accordance with agreed service levels and in compliance with internal controls and procedures. This role reports directly to Master Data Team Lead Chennai.

It is essential the role holder ensure quality and accurate delivery of services within agreed key performance indicators (KPIs) and as defined in the Service Level Agreement (SLA), support process improvement initiatives as outlined in team scorecard and perform day to day master data activities according to well-defined guidelines.

**Typical Accountabilities**:
**Role Summary**:

- Support Team manager on performance of the Data Management Team on assigned master data area i.e., vendor, customer, finance master data to achieve efficient processing and effective team working.
- Monitor daily services delivery and request queue including managing priorities.
- Maintain acceptable service levels according to SLA and advance for unusual circumstance which require special handling.
- Review the KPI metrics related to the function and provide commentaries and root cause analysis where required for further discussion with the Global Data Manager
- Take the lead in issue resolution on BAU operational matters.
- Support team lead and team members in activities to enhance the effectiveness of the team.

**Key responsibilities**:

- Perform various tasks related to Vendors, Customers and Finance Master Data in SAP MDG and SAP ECC, handling master data processing within well-defined guidelines, including resolving basic queries and investigations in a timely manner in DMT.
- Take lead in process improvement and produ