Telesales Advisor
3 weeks ago
Are you a skilled communicator with a knack for closing deals? We're seeking a Telesales Advisor to join our team and help us achieve our ambitious targets. As a Telesales Advisor, you'll be responsible for driving sales over the phone and nurturing strong customer relationships.
Key Qualities:
- Excellent communication skills
- People skills to handle customer inquiries and concerns
- Comfortable presenting products and services over the phone
- A commitment to helping the company grow by acquiring new customers and expanding our business.
Responsibilities and Duties:
- Contact potential and existing customers to introduce our products or services following provided scripts.
- Address customer inquiries and provide information about our offerings.
- Ask relevant questions to understand customer needs and close sales deals.
- Collaborate with the field sales team by directing qualified prospects to them.
- Maintain an accurate customer database by updating and entering information.
- Process orders efficiently and accurately.
- Resolve customer grievances to uphold the company's reputation.
- Go the extra mile to achieve sales quotas and set the stage for future sales.
- Keep detailed records of calls and sales, noting valuable information.
Qualifications and Skills:
- Proven experience in telesales or other sales/customer service roles.
- A track record of consistently meeting sales quotas, preferably through phone-based interactions.
- Proficiency in using relevant computer programs, including CRM software, and telephone systems.
- Ability to learn about our products and services and effectively communicate them to prospects.
- Excellent communication skills in English and one or more of the following languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati.
- Strong interpersonal skills and the ability to stay composed in the face of rejection.
- Exceptional negotiation skills with the capability to resolve issues and address customer complaints.
Working Schedule:
- Working Days: Monday to Saturday
- Working Hours: 10:00 AM to 7:00 PM
Targets Monthly:
- Achieve 8 sales deals
- Conduct 100 phone meetings
- Make 1500 phone calls
- Secure 31 inperson meetings
**Salary**: ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Paid sick time
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Application Question(s):
- Do you have own laptop/computer system & Wifi?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Bengali (preferred)
- Tamil (preferred)
- Telugu (preferred)
- Kannada (preferred)
- Marathi (preferred)
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