Coordinator & Telecaller
3 weeks ago
**Responsibilities**:
- Conduct outbound calls to potential clients/customers to promote our products/services, follow up on inquiries, and generate leads.
- Accurately input data into our database systems, ensuring data integrity and confidentiality at all times.
- Manage bulk SMS communications to clients/customers for promotional activities, announcements, and updates.
- Keep detailed records of all communications, inquiries, and interactions with clients/customers for future reference and analysis.
- Collaborate with other team members to ensure seamless communication and coordination of tasks.
**Requirements**:
- Proven experience in telecalling, customer service, or a related field.
- Excellent communication skills, both verbal and written in Malayalam and English.
- Strong organizational and multitasking abilities.
- Proficiency in data entry and record keeping.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in all tasks.
- Familiarity with CRM software and other relevant tools is a plus.
- Flexibility to adapt to changing priorities and work schedules.
**Job Type**: Temporary
Contract length: 3 months
Schedule:
- Day shift
Ability to commute/relocate:
- Kazhakoottam, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- tele sales: 1 year (preferred)
Work Location: In person
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