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Service Manger

1 month ago

Ernakulam, India SAI SERVICE PVT LTD(MARUTI SUZUKI ARENA) Full time

Ensure all customers vehicles are completed for delivery at the time promised.
- Analyse repeat jobs (internal and customers reported) and implement countermeasures for improvement.
- Monitor job quality through quality control inspections, reports and complaints (PSF/General).
- Ensure continued dealership profitability through correct loading of the workshop, based on service capacity and manpower productivity.
- Submit timely and accurate warranty claims in line with the warranty policies and procedures.
- Organize camps/customer meets to enhance customer satisfaction.
- Ensure that the workshop operation meets the requirements of the local environmental authorities.
- Understand and implement all MSIL warranty policies and procedure manual and other policies.
- Reconcile warranty payments against the warranty ledger and monitor goodwill warranty cases.
- Training of the workshop staff as per requirement.

Qualification: Diploma/Degree in Automobile/Mechanical Engineering

Experience: Min 4 years in the same field

**Salary**: Up to 35000

**Salary**: Up to ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 4 years (preferred)

Work Location: In person