Lady Customer Relationship Officer
6 days ago
**Job Opening: Lady Customer Relationship Officer**
**Company**: Bharat Marble Company
**Salary**: ₹12,000 - ₹14,000
**Job Timing**: 10 AM - 6 PM (Sunday Off)
**Leave Policy**: 12 Casual Leaves per year
**Benefits**: PF, ESI, Company SIM, Friendly Work Environment
**Responsibilities**:
- Follow up with clients for pending payments.
- Send bills to customers.
- Conduct after-delivery service calls to ensure customer satisfaction.
- Call existing customers to encourage revisits.
- Address client inquiries and solve issues.
- Create and share quotations.
- Inform clients about new products and updates.
- Submit daily task reports using the Flowchart Management System.
- Update collections using company software.
**Requirements**:
- Strong communication skills in Hindi, Bengali, and English.
- Confident and proactive personality for making calls.
- Basic sales interest to respond to client inquiries effectively.
- Proficiency in computer usage, including Excel.
- Ability to learn and absorb product knowledge quickly.
- Minimum one year of experience in sales or customer care (Freshers with strong math skills and excellent communication skills may apply).
- Must reside in Kolkata.
**Facilities Provided**:
- PF & ESI
- 12 Casual Leaves
- Company SIM
**Application Process**:
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 8100712975
Expected Start Date: 01/02/2025
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