Global Certificate Center- Trainee Advisor

5 months ago


Mumbai, India WTW Full time

Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality,
TAT standards prescribed by the Business Unit.
- Manage volumes and delivery expectations as per business requirement
- Being apt in managing time sensitive work with high level of eye for detail and in
collaboration with colleagues across geographies
- Active engagement with stakeholders to ensure effective delivery of service to our clients.
- Schedule adherence and punctuality.
- To develop excellent understanding of Processing systems quickly.
- Ensure that all statutory and company procedures are followed while processing work to
protect clients, colleagues and the business interests of the company.

Competencies
- Client Focus.
- Adaptability/Manage Change
- Team Work
- Willingness to Learn and Implement
- Time Management

**Qualifications**:Graduate in any field.

of them per business requirement. (6.30 PM- 3.30 AM, 8.30 PM- 5.30 AM, 10.30 PM-7.30 AM)

**Skills**:

- Good interpersonal skills
- Excellent written and verbal communication skill
- MS Office - Basic
- Eye for detail
- Passionate about quality



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