Customer Support Representative-international
3 weeks ago
**Job description**
**Customer Support Representative
- International(Freshers)**
**Location: Mohali**
**Roles & Responsibilities:
- **
- Handle incoming calls or to address customer queries.
- Identify customer needs and determine solutions.
- Offer accurate information about products and services.
- Respond to customer complaints and develop solutions.
- Record details of customer interactions, transactions, inquiries, and other information.
- Update customer information including contact information and purchasing preferences.
**Skills Required:
- **
- Excellent communication and active listening skills
- Demonstrated knowledge of customer service principles and practices
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹21,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Monday to Friday
- Night shift
- US shift
Application Question(s):
- What is your current ctc?
- What is your salary expectation?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 9056770460
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