E-commerce Operations Expert
2 weeks ago
**About Us**
**RawRX**is focused on providing FOOD as medicine, nutrition, and well-being. We create all-natural, 100% food-derived multivitamin supplements with strong scientific backing. RawRX products are available on all major e-commerce platforms such as Amazon, Pharmeasy, TATA 1mg, Apollo 24/7, Healthkart, etc.
This is an opportunity for you to work alongside the founders of the company and understand the intricacies of running a successful startup. Above all, you will gain a tremendous amount of experience and make lifelong friends & mentors who will help you in every step of your life.
**Key Responsibilities**
- Develop and implement strategies to optimize ecommerce operations, including order processing, inventory management, and customer service.
- Monitor and analyze key metrics such as fulfillment rates, inventory turnover, and customer satisfaction to identify areas for improvement.
- Manage relationships with third-party ecommerce platforms, ensuring compliance with platform-specific policies and regulations.
- Develop and manage relationships with logistics partners, ensuring timely and cost-effective delivery of products to customers.
- Coordinate with the marketing and sales teams to plan and execute promotional campaigns, new product launches, and other initiatives that impact ecommerce operations.
- Collaborate with the IT team to ensure seamless integration of ecommerce platforms with our inventory management and other backend systems.
- Develop and implement processes and procedures to ensure compliance with legal and regulatory requirements, such as data privacy and consumer protection laws.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum of 1 year of experience in ecommerce operations, preferably in the healthcare industry.
- Strong knowledge of ecommerce platforms such as Amazon and ePharmacy platforms such as TATA 1mg, Pharmeasy, etc.
- Experience managing logistics and fulfillment operations, including working with third-party logistics providers.
- Excellent analytical and problem-solving skills.
- Strong interpersonal and communication skills.
- Demonstrated ability to lead and manage a team.
**Joining Date** - Immediate
**Location** - 1, Ramesh Mitra Road, Bhowanipore, Kolkata - 700025
Schedule:
- Day shift
Application Deadline: 15/04/2023
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