Customer Care Agent
2 weeks ago
Relaying extensive product information to customers.
Closing sales for the company.
Filing customer records, including contact information, purchases and billings.
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Rerouting customer calls to other departments when advanced solutions are needed.
Managing orders and ensuring their prompt delivery.
Must speak fluent English have convincing skills, Must be customer-centric. Must be self motivated
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
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