Network Administrator L-2
1 month ago
**Mandatory Hands-on experience at least two of these technologies -** Switching and Load Balancer.
**Key Responsibilities**
- Handle 24x7 shift operations for Tata Communications GSMC Hosted Network by supporting Switches, Routers, Firewall, Load Balancers and WAFs
- Handle change and support request from customers
- Troubleshoot issues using defined process and standard methodologies and drive them to closure.
- Handle tickets through the internal tool within committed SLAs
- Identify and escalate underlying issues in the managed infrastructure
- Working closely with technical staff in different domains to handle cross-functional activities and issues
- Work with vendors to resolve internal and customer issues in a timely manner
- Maintain and update documentation of the network elements as and when changes occur
**Job Qualifications**
- Bachelor’s Degree in computer science or related IT field - BE/B.Tech
- Certificate such as CCNP, JNCIA, F5, Fortinet NSE, NSX-T would be preferred.
- Complete understanding of ITIL framework
**Skills**:
- Should have good knowledge on Networking fundamentals and from Network Security background.
- Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).
- Routing protocol like BGP & OSFP
- Configuration on switches for VLAN, inter VLAN routing, STP, VTP, HSRP, VPC
- Working technical knowledge of network hardware such as **Switches, Load Balancers** and F5 WAF.
- Working knowledge of OEM - Cisco (IOS & NX-OS), **F5 Load Balancers.**
- Strong troubleshooting and analytical skills
- Should handle incident, Change, Problem, Knowledge Management and should provide RCA.
- Mandatory to work in 24*7 environment.
- Good grasp of cloud computing platforms and architecture
- Strong analytical and problem-solving abilities
- Should be able to handle the customers at any work level pressure.
- Should have good communications skills (verbal and written)
- Should be flexible and good team player
**Salary**: From ₹30,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 5 years (preferred)
- Switching and Load Balancer: 2 years (required)
**Speak with the employer**
+91-XXXXXXXXXX
Expected Start Date: 09/01/2023
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