Claim Administration Staff

1 month ago


Mumbai, India Kuehne+Nagel Full time

Collect claims documentation for marine cargo and marine liability claims by contacting internal Kuehne + Nagel and/or NACORA stations
- ** Your Role **:Collect claims documentation for marine cargo and marine liability claims by contacting internal Kuehne + Nagel and/or NACORA stations to build a claim file in accordance with the SOP of each NACORA office / YC center
- ** Your Responsibilities **:. Collect claims documentation for marine cargo and marine liability claims from:

- i. KN stations
- ii. KN systems (SALOG/CIEL/OTHERS/
- iii. NACORA’s
- (Requisite training will be provided)
- b. Contact internal Kuehne + Nagel and/or NACORA stations to build a claim file in accordance with the SOP of each NACORA office / YC center
- c. Use existing Kuehne + Nagel and/or NACORA systems to obtain available missing claims documentation
- d. Ensure accuracy of documentations at highest level
- e. Enter / Update data in to CMS or any other system as required
- f. Transfer digital claim files and documents to the relevant NACORA / Risk & Claims Service Station, digital archiving
- g. Meet service level and communication time lines
- h. Completion of assigned target on monthly basis
- i. Submit periodic progress report to the National Insurance Manager
- j. Identify the areas of improvement for achieving the assigned targets
- k. Any other /additional duties/task provided by reporting manager /NIM on time to time basis but not limited to above claims related activities only.
- ** Your Skills and Experiences **:a. Good linguistics ability in German Language
- b. Good communicator/listener with a good team player attitude.
- c. Should be organized, motivated, self-driven & quick learner
- d. Familiar with shipping and transport documents
- e. Excellent interpersonal skills with all internal & external partners/customers
- f. Ability of managing conflict & providing resolution
- g. Good analytical & problem solving skills
- h. Efficient coordinator with a clear understanding of importance of time management skills
- i. Any other skills relevant to said job profile-
**A propos de Kuehne+Nagel***

Mit mehr als 80,000 Mitarbeitern an mehr als 1.300 Standorten in über 100 Ländern zählt Kühne+Nagel zu den global führenden Logistikdienstleistern.

Kühne+Nagel steht als Arbeitgeber für Chancengleichheit und wir engagieren uns auch im Hinblick auf Personen mit Behinderung für Diversität in unseren Teams. Wir glauben, dass Sie einen wertvollen Beitrag zu Kühne+Nagel leisten können und freuen uns auf Ihre Bewerbung.

CONTACT

Neha Bhonsle



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