Operations Executive
2 months ago
ETREZZO is seeking a proactive Operations Executive to manage and coordinate the daily operations of our on-demand doorstep services. The role includes finding and liaising with tailors and other specialists, ensuring smooth service delivery, and maintaining high customer satisfaction. As a fresher, you will receive training and guidance to enhance your operational skills.
**Key Responsibilities**:
- Assist in day-to-day operations and logistics management.
- Find, onboard, and coordinate with tailors, shoe cleaners, and other specialists.
- Schedule services and allocate resources efficiently.
- Ensure service quality through effective communication and coordination.
- Address customer feedback and resolve operational issues promptly.
- Prepare daily and weekly reports on operational performance.
- Assist in improving service processes for efficiency and quality.
- Manage vendor and partner relationships.
**Skills & Qualifications**:
- Bachelor’s degree in any discipline (Operations or Management preferred).
- Strong organizational and time-management skills.
- Good negotiation and relationship-building abilities.
- Excellent communication skills (both verbal and written).
- Proficiency in MS Office tools (Excel, Word, PowerPoint).
- Problem-solving and multitasking abilities.
- Ability to work independently and as part of a team.
Pay: ₹8,695.33 - ₹15,000.00 per month
**Benefits**:
- Commuter assistance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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