Guest Relations

3 weeks ago


Topsia Kolkata West Bengal, India Karnani FnB Specialities LLP Full time

Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
- Provide all information about various food menu, up-sale, suggestive sale
- Require excellent English's communication and presentable, open for rotational shift.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Quarterly bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 22/05/2024


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