Graphics Designer

2 weeks ago


Noida, India Rezo.ai. Full time

FULL-TIME

NOIDA

3 YEARS

**About Us**:
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with mínimal costs. We focus on drastically improving customer experience (CX), agent efficiencies by leveraging the power of machine learning algorithms and artificial intelligence. We work with large, multi-channel, unstructured data sets and identify patterns that lead to huge systematic inefficiencies and provide solutions around them. We resolve challenges that help augment human worker, automate repetitive tasks and improve effectiveness.

**Problem we are solving**:
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with mínimal human interaction.

**Job Summary**:
****

We are seeking an experienced Graphics Designer to join our team at Rezo.ai.

**Roles and Responsibilities**:

- Work closely with Product Marketing and Content Marketing to develop graphics that support their initiatives and objectives
- Manage multiple design projects simultaneously and meet deadlines
- Use design software and tools, including Adobe Photoshop, Illustrator, and After Effects, (and/or similar tools and software) to create visually stunning graphics and animations
- Stay up-to-date on industry trends and best practices, and use this knowledge to drive innovation and improve our design approach
- Work with external vendors and contractors as needed to support our design needs

**Key Skills**:

- **
3+ years of experience in a graphics design role, with expertise in visual graphics and basic know-how of motion graphics**:

- Expertise in design software and tools, including **Adobe Photoshop, Illustrator, and After Effects**:

- Strong portfolio of work that demonstrates your design skills and creativity
- Ability to work independently and as part of a team, with strong communication and collaboration skills
- Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines
- Familiarity with HTML and CSS is a plus
- Bachelor's degree in graphic design or a related field is preferred

If you are a self-motivated, creative designer with a passion for graphics and motion graphics,

**Life at Rezo.AI**:

- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites and blow off steam with your work buddies.

**Perks & Benefits**:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

**Why Us?**

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.


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