IT Support

3 weeks ago


Mumbai, India Financial Software & Systems (FSS) Full time

**Roles and Responsibilities**

**L1 Support -( 3 to 8 years of relevant experience)**

**Grade: M1/M2**

**Location**: Navi Mumbai
- Good in written and spoken English
- Able to communicate clearly to internal and external stakeholders
- Good analytical, problem solving and logical skills
- A team player, approachable with a can-do attitude
- Self-learner with up-to-date knowledge in the operating technology area, cloud, IT Operations management.
- Prior experience in **SQL, Linux, Unix**:

- Experience working in ITIL framework with hands on experience in managing Incident, Problem and Change management process.
- Prior knowledge of Banking IT Products and Services. Preferably in Payments domain.
- Able to extend work hours when necessary while managing critical issues.
- Immediate joiner
- **Exp**: 3 to 8 yrs
- **Notice Period**: Immediate to 30 days (mandatory)
- **Job Location**: Navi Mumbai (Belapur)
- Flexible with shifts
- Work from Office
- 6 Days Work

**Benefits**:

- Health insurance
- Provident Fund

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Rotational shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (required)
- Health insurance


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