Housekeeping Supervisor

4 weeks ago


Mussoorie, India DLS Hotels Full time

**Supervision**: Oversee and coordinate the work of housekeeping staff, including room attendants, laundry attendants, and janitors.
- **Training and Development**: Train new employees on proper cleaning procedures, safety protocols, and guest service standards. Provide ongoing coaching and support to ensure high performance and morale.
- **Quality Control**: Inspect rooms and public areas to ensure cleanliness, adherence to brand standards, and guest satisfaction. Address any deficiencies promptly and effectively.
- **Inventory Management**: Monitor and maintain housekeeping supplies and equipment inventory. Coordinate with the purchasing department to replenish supplies as needed.
- **Scheduling**: Create and manage work schedules for housekeeping staff to ensure adequate coverage while optimizing labor costs.
- **Guest Relations**: Respond to guest inquiries, requests, and complaints in a professional and courteous manner. Take appropriate action to resolve issues and ensure guest satisfaction.
- **Safety and Compliance**: Enforce safety regulations and procedures to maintain a safe and healthy work environment. Ensure compliance with health, safety, and sanitation standards.
- **Communication**: Foster open communication and teamwork among housekeeping staff and other departments. Provide regular updates to the management team on departmental performance and challenges.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

Expected Start Date: 01/05/2024



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